Water Poverty

Water Poverty

Need help with your bills?

If you are struggling to afford your water bills, then your water company may be able to support you.

Every water company in England and Wales offer affordability support schemes and water efficiency measures, such as:

  • A free water meter
  • Watersure (water bill caps for qualifying customers)
  • Social tariffs (payment support schemes for those with low household incomes, or receiving specific benefits)

Additional services offered differ by water company. Consumer Council for Water (CCWater) outline the different types of support available, and the contact details for the individual water companies HERE 

Alternatively, go to askbill.org.uk for clear and accessible information about the support available from your water and energy companies.