Water Poverty

Need help with your bills?

If you are struggling to afford your water bills, then your water company may be able to support you.

Every water company in England and Wales offer affordability support schemes and water efficiency measures, such as:

  • A free water meter
  • Watersure (water bill caps for qualifying customers)
  • Social tariffs (payment support schemes for those with low household incomes, or receiving specific benefits)

Additional services offered differ by water company. Consumer Council for Water (CCWater) outline the different types of support available, and the contact details for the individual water companies HERE, or alternatively, you can download this booklet from Auriga Services which shows the different services offered by each company.