Annual Conference 2026
National Energy Action
Annual Conference & Exhibition

Monday 9 to Wednesday 11 February 2026

The Glasshouse Centre for International Music, Gateshead

Winter-Appeal—Website-banner

Donate today and give the gift of warmth.

Fishwick
Warm and Safe Homes in Fishwick

In 2013 around 360 households in Fishwick had external wall insulation put on their homes. This was part of a national energy efficiency scheme that should have made homes easier and cheaper to keep warm, but for many households the choice of measures and quality of work was poor and properties developed severe damp and mould. Click to find out more

Great North Run
Get your running shoes on!

Run for Team NEA in the Great North Run

Voices from the frontline
Voices from the Frontline

People with lived experience of fuel poverty reveal what it is really like.

Energy and Benefits Advice

Energy and Benefits Advice and Support Service

0800 304 7159

Monday-Thursday, 10.00am – 4.00pm
Friday, 10.00am – 12.30pm

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National Energy Action
Who we are

National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland. Find out more about the challenge we face, the difference we make, and the difference you can make. We also work closely with our sister charity Energy Action Scotland. You can find out more about their work to tackle fuel poverty in Scotland at www.eas.org.uk

We offer advice and support to fuel-poor households in England, Wales and Northern Ireland, as well as advocating for policy and regulation to protect the most vulnerable households. We also offer training to frontline staff of other organisations, so they can best support fuel-poor households.

We do not work alone. Partnerships and collaboration have been at the heart of National Energy Action for over 40 years, helping us drive better health and wellbeing outcomes for people struggling to heat their homes.

Our Story about Who we are
What is
Fuel poverty

We define fuel poverty as a household needing to use 10% of their income on keeping their home warm.

Since the beginning of the energy crisis in October 2021, the average energy bill has been historically high. National Energy Action estimates that over 6 million UK households are currently in fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy, and falling into debt.

Read More about Fuel poverty

Lived Experiences of Fuel Poverty

6.1 million UK households are in fuel poverty. Read these real-life experiences of the devastating impact high energy bills and poor energy efficiency can have, especially amid the cost of living crisis.

Energy Crisis

The Energy Crisis began in October 2021 and has dragged millions into fuel poverty. See the latest on the crisis here and what support is available.

Water Poverty

Innovation and Technical Evaluation

Warm and Safe Homes in Fishwick

Schools & Education Resources


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News & Insights

All News

‘I hope the government looks at the best and fairest way to cut bills, not just the most expedient.’

Posted on 05th Nov 2025
The Guardian reported that the government is considering cutting energy efficiency funding to pay for a reduction in energy bills.
Nation / Region: ,
Content Type: News
Tags:

Nearly half of people in Northern Ireland worried about paying energy bills, new poll finds

Posted on 03rd Nov 2025
NEA NI reveals that nearly half of people in NI are worried about paying energy bills as winter approaches.
Nation / Region: Northern Ireland,
Content Type: News
Tags: Fuel Poverty, Cold Homes, Health, Fuel Debt, Energy Bills, Affordability

Help to repay debt relief scheme ‘must also go hand in hand with efforts to make ongoing costs more affordable’

Posted on 30th Oct 2025
Energy regulator Ofgem has announced a ‘help to repay’ debt relief scheme to tackle historical debt built up during the energy crisis.
Nation / Region: Northern Ireland,
Content Type: News
Tags: