NEA’s offices are closed from 12.30pm on Christmas Eve and will reopen at 9.00am on Tuesday 4 January. If you are in need of help please check our advice page for the contact details of other agencies who may be able to assist.

NEA
Who We Are

Around 4 million UK households are in fuel poverty, unable to afford to live in a warm, dry home. National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland.
Find out more about the challenge we face, the difference we make, and the difference you can make.

Our Story about Who We Are
What is
Fuel Poverty

Around four million UK households are in the grip of fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy. We should all be able to stay warm at home. However rising energy costs, low incomes and energy-inefficient homes are restricting people’s options, leaving them in impossible situations like having to choose between heating their home, feeding their children or paying their rent. It’s a national injustice which sees those with the least money living in homes that are the most difficult and expensive to heat.

Read More about Fuel Poverty

Warm and Safe Homes Campaign

Every home should be a warm and safe place

latest

News & Insights

All News
Fuel Poverty Awareness Day 2021

Fuel Poverty Awareness Day 2021

Posted on 16/12/21
“My teenager covers himself in layers to keep warm …”
Nation / Region: England, Northern Ireland, Scotland, UK, Wales,
Content Type: News
Tags: Blog, Cold Homes, Energy Efficiency, Energy Tariffs, Family, Fuel Debt, Health
Fuel poverty campaigner Maria Wardrobe presented with OBE at Windsor Castle

Fuel poverty campaigner Maria Wardrobe presented with OBE at Windsor Castle

Posted on 09/12/21
The North East’s Maria Wardrobe has been presented with her OBE this week at Windsor Castle in recognition of her outstanding contribution to fighting fuel poverty.
Nation / Region: England, Northern Ireland, Scotland, UK, Wales,
Content Type: News
Tags: Awards, Fuel Poverty
Energy crisis will double average heating bill from April 

Energy crisis will double average heating bill from April 

Posted on 03/12/21
Fuel poverty charity National Energy Action has today warned average domestic energy bills have already soared by over £230 per customer compared to last winter.
Nation / Region: England, Northern Ireland, Scotland, Wales,
Content Type: News
Tags: Cold Homes, Energy Costs, Energy Markets, Energy Tariffs, Fuel Debt, Fuel Poverty, Housing Standards, Net Zero

Warm Welcome

The arrival of a baby into a family when they are already experiencing hardship can greatly increase the risk of fuel poverty. Through the Warm Welcome project NEA will deliver community advice sessions. These will help pregnant people and their families manage their fuel bills to achieve affordable warmth.
Warm Welcome

Donate your Northern Ireland High Street Scheme Voucher

If you are a resident in Northern Ireland and aged 18 or over, you are eligible to apply to receive a £100 Spend Local prepaid card to spend in local businesses across Northern Ireland. Please consider donating an equivalent amount to NEA Northern Ireland.
Donate your Northern Ireland High Street Scheme Voucher

Our Strategy

A warm and safe home should be enjoyed by every person across the UK. The harsh reality is that it is denied to millions because of poor housing, low incomes and high bills. Our Strategy sets out NEA’s three priorities for the next five years. Five years that must be the start of a decade of dramatic action and delivery to tackle fuel poverty: 1. Tackle the Worst First 2. Support Guaranteed 3. A Decade of Delivery
Our Strategy

Warm Homes Week 2021

View the presentations and recordings from this year’s Warm Homes Week digital conference.
Warm Homes Week 2021

Let’s come together to bring an end to fuel poverty
Everything we do, we do in partnership. Our members are the heart of those partnerships and key to what we do to help the fuel poor. Join over 200 organisations who are already members of NEA and making a bigger impact for those who struggle in cold and unhealthy homes.
Let's come together to bring an end to fuel poverty