NEA’s offices are closed from 12.30pm on Christmas Eve and will reopen at 9.00am on Tuesday 4 January. If you are in need of help please check our advice page for the contact details of other agencies who may be able to assist.
Support Guaranteed: Getting energy markets right for vulnerable customers
On 25 January 2022, supported by Utilita, NEA will bring together our supporters and stakeholders for a one-day Zoom event to discuss how to get retail markets right for vulnerable customers. Leading speakers on retail markets will be invited from across policy and practice to share their views and experiences. This event is free to attend.
Each winter, many people struggle to heat their homes. The impacts of living in a cold, damp home cause unnecessary suffering for millions and continues to kill as many people as smoking and alcohol abuse. If you are eligible for a Winter Fuel Payment, but feel as though you don’t need it, please consider donating yours to help those struggling to stay warm this winter and suffering from fuel poverty. The Winter Fuel Payment is an annual, tax-free payment of between £100 and £300 to help with the cost of heating bills during the winter months. They are not means-tested so it is not dependent on your financial situation.
If you or someone you know can’t afford to heat their home then we’re here to help. We offer a range of support both directly to people in fuel poverty, and via frontline workers and other intermediaries.
18 May 2021 marks 40 years since NEA was first established as a development project of the National Council for Voluntary Organisations. Since then, we’ve grown from a small group of people helping those in North East England keep warm at home, to the national charity working to end fuel poverty across England, Wales and Northern Ireland.
Around 4 million UK households are in fuel poverty, unable to afford to live in a warm, dry home. National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland.
Find out more about the challenge we face, the difference we make, and the difference you can make.
Around four million UK households are in the grip of fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy. We should all be able to stay warm at home. However rising energy costs, low incomes and energy-inefficient homes are restricting people’s options, leaving them in impossible situations like having to choose between heating their home, feeding their children or paying their rent. It’s a national injustice which sees those with the least money living in homes that are the most difficult and expensive to heat.
Fuel poverty campaigner Maria Wardrobe presented with OBE at Windsor Castle
Posted on 09/12/21
The North East’s Maria Wardrobe has been presented with her OBE this week at Windsor Castle in recognition of her outstanding contribution to fighting fuel poverty.
Energy crisis will double average heating bill from April
Posted on 03/12/21
Fuel poverty charity National Energy Action has today warned average domestic energy bills have already soared by over £230 per customer compared to last winter.
The arrival of a baby into a family when they are already experiencing hardship can greatly increase the risk of fuel poverty. Through the Warm Welcome project NEA will deliver community advice sessions. These will help pregnant people and their families manage their fuel bills to achieve affordable warmth.
Donate your Northern Ireland High Street Scheme Voucher
If you are a resident in Northern Ireland and aged 18 or over, you are eligible to apply to receive a £100 Spend Local prepaid card to spend in local businesses across Northern Ireland. Please consider donating an equivalent amount to NEA Northern Ireland.
A warm and safe home should be enjoyed by every person across the UK. The harsh reality is that it is denied to millions because of poor housing, low incomes and high bills.
Our Strategy sets out NEA’s three priorities for the next five years. Five years that must be the start of a decade of dramatic action and delivery to tackle fuel poverty:
1. Tackle the Worst First
2. Support Guaranteed
3. A Decade of Delivery
Let’s come together to bring an end to fuel poverty
Everything we do, we do in partnership. Our members are the heart of those partnerships and key to what we do to help the fuel poor.
Join over 200 organisations who are already members of NEA and making a bigger impact for those who struggle in cold and unhealthy homes.