Latest events at National Energy Action Cymru

The spring 2024 round of Fuel Poverty Forums will take place from 17 April to 2 May. Click here for more information and to register.

Voices from the frontline
Voices from the frontline

Here, people with lived experience of fuel poverty reveal what it is really like.


Download the report here

Winter Warmth SP

By donating today, we can distribute a Winter Warmth Support Pack to a home in need. Your support will be a lifeline to those struggling to heat their homes this winter.

Winter fuel payment

If you are of pension age, you will receive a Winter Fuel Payment every year from the UK government. If you do not need this support to stay comfortably warm at home, please consider donating it to help a more vulnerable household.

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National Energy Action
Who we are

National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland. Find out more about the challenge we face, the difference we make, and the difference you can make. We also work closely with our sister charity Energy Action Scotland. You can find out more about their work to tackle fuel poverty in Scotland at

We offer advice and support to fuel-poor households in England, Wales and Northern Ireland, as well as advocating for policy and regulation to protect the most vulnerable households. We also offer training to frontline staff of other organisations, to they can best support fuel-poor households.

We do not work alone. Partnerships and collaboration have been at the heart of National Energy Action for over 40 years, helping us drive better health and wellbeing outcomes for people struggling to heat their homes.

Our Story about Who we are
What is
Fuel poverty

We define fuel poverty as a household needing to use 10% of their income on keeping their home warm.

Since the beginning of the energy crisis in October 2021, the average energy bill has increased significantly. National Energy Action estimates that 6 million UK households are currently in fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy. In October 2021, we estimated there were 4.5 million UK households in fuel poverty.

Read More about Fuel poverty

Lived Experiences of Fuel Poverty

6 million UK households are in fuel poverty. Read these real-life experiences of the devastating impact high energy bills and poor energy efficiency can have, especially amid the cost of living crisis.

Energy Crisis

The Energy Crisis began in October 2021 and has dragged millions into fuel poverty. See the latest on the crisis here and what support is available.

Water Poverty

Innovation and Technical Evaluation

Warm and Safe Homes in Fishwick

Schools & Education Resources


News & Insights

All News

Over £3 billion energy debt wipes out price cap drop for millions of customers

Posted on 30th Mar 2024
Fuel poverty charity National Energy Action says that despite the price cap falling £238 a year for typical households from April, 2.3 million households are on average paying more than at the height of the crisis because of energy debt.
Nation / Region: UK,
Content Type: News
Tags: Fuel Poverty, News

Warm Homes, Healthy Futures

Posted on 19th Mar 2024
National Energy Action has launched Warm Homes, Healthy Futures, our GB-wide fuel poverty and health programme. Announced at our reception in London in March 2024.
Nation / Region: Wales, UK, Scotland,
Content Type: News
Tags: News

National Energy Action: ‘the Budget has done almost nothing to help fuel poor households’

Posted on 06th Mar 2024
In response to today’s Budget, Chief Executive of National Energy Action (NEA), Adam Scorer, says fuel poor households have been forgotten.
Nation / Region: UK,
Content Type: News
Tags: Fuel Poverty

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