Lived experiences of


National Energy Action works to help households by tackling fuel poverty. The energy crisis has pushed more people into desperate situations through increasingly high energy bills. This is coupled with millions living in homes with poor energy efficiency. The UK has some of the least efficient housing stock in Europe.

6.6 million UK households are in fuel poverty as of July 2023. This leaves people to make impossible choices – to go cold, go hungry, fall into debt, or even all three. These are real lives being ruined and part of our work is to highlight the devastating impact high energy bills and poor energy efficiency can have, especially amid the cost of living crisis. Here, people with lived experience of fuel poverty reveal what it is really like.

Lived Experiences of Fuel Poverty

Decarbonisation Case Studies