Advice using SignVideo
NEA’s WASH Advice Service is a free support service using SignVideo, providing advice to householders in England and Wales on their energy bills and keeping warm and safe in their home.
It offers advice workshops direct to householders and training to frontline staff.
What is on offer?
SignVideo face-to-face energy and benefits advice for users of BSL as well as online chat via Facebook. Telephone advice is also available for family members, friends, carers and caseworkers
Engagement sessions, workshops and community events. Contact firstname.lastname@example.org for more information
Click for more information
We can help you with
Warm Home Discount and Priority Services Register information
Support with gas and electricity accounts including fuel debt
Trust fund applications
Benefits advice and income maximisation
Ways to contact the advice service
Speak to an adviser
Call 0800 304 7159 or use SignVideo
Text chat to an adviser on Facebook
Click here to complete an online referral form