Free Training Courses

NEA will be offering a range of free training courses this year.

Free courses are available to frontline staff and volunteers that regularly encounter those in or at risk of fuel poverty – i.e. essentially those on a low income / in a vulnerable situation and who are struggling to manage their household bills? Free courses will only be available to non-commercial organisations.

The following courses are available / soon to be available:

Changing energy related Behaviour (half-day)
This half-day course aims to make delegates aware of some of the latest theories and findings in the field of decision making, focusing specifically on simple practical things they can do to encourage people to act on the energy-related advice they receive.
Free course are currently available in England and we are taking expressions of interest for courses in Wales with the aim to deliver a little later this year

Identifying Vulnerable Situations and Fuel Poverty (half-day)
This half-day course aims to make delegates aware of the definitions of vulnerability used in the energy sector and how to identify those who are at risk of finding themselves in vulnerable situations. It will also explain fuel poverty, how to identify those at risk and the health impacts of living in a cold home.
Free course are currently available in England and we are taking expressions of interest for courses in Wales with the aim to deliver a little later this year

Introduction to Domestic Energy Efficiency (half-day)
This half-day course aims to make delegates aware of how householders may be able to use their energy more efficiently and reduce possible waste whilst still maintaining a warm and comfortable home.
Free course are currently available in England and we are taking expressions of interest for courses in Wales with the aim to deliver a little later this year

Smart Meters in Communities (half-day)
This half-day course aims to explain how smart meters work and their potential benefits for households. It will also examine some of the issues householders are experiencing with the smart meter technology.
Free course are currently available in England and we are taking expressions of interest for courses in Wales with the aim to deliver a little later this year

Tackling Fuel Poverty and Fuel Debt in the Private Rented Sector (half-day)
This half-day course aims to help delegates understand the causes and impacts of fuel poverty and fuel debt; regulations affecting the energy efficiency of homes in the private rented sector; and signposting paths for landlords and tenants to access grants and assistance.
Free course are currently available in England

Tackling the Cold (half-day)
This half-day course aims to help delegates identify those most at risk from the cold and provide basic advice about what householders can do to protect themselves against the impacts of the cold.
Free course are currently available in England and we are taking expressions of interest for courses in Wales with the aim to deliver a little later this year

Fuel Debt Advice in the Community 6281-16 (available soon)
The one-day course aims to provide delegates with an understanding of the causes of fuel debt, issues householders may face with meters, fuel statements, payment and tariff options. It also considers consumers, private landlords and fuel suppliers obligations, as well as complaints procedures and support available for low-income and vulnerable households.
We are taking expressions of interest for courses in England and Wales with the aim to deliver a little later this year.

To express an interest in attending any of these courses please complete the form below.


Published on 26-06-2019
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