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NEA response to Ofgem’s Forward Work Plan 2021-23

NEA response to Ofgem’s Forward Work Plan 2021-23

NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy, including actions to:

  • Improve the identification of financial vulnerability
  • Ensure that, beyond forbearance, energy debt is addressed by suppliers in a systematic and effective manner
  • Improve the accessibility and awareness of existing support schemes
  • Maximise network companies’ role in tackling fuel poverty
  • Enforce the Vulnerability Principle (SLC0) and Ability to Pay Principles
  • Support BEIS to deliver fuel poverty commitments

Further address self-disconnection

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NEA response to Ofgem’s Forward Work Plan 2021-23
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