It’s one week today until the Energy Bill Support scheme vouchers expire – and over £100 million is still unclaimed. Many vulnerable people are missing out.
30 June is the deadline for those who have not yet had their Energy Bills Support Scheme vouchers to get them reissued to them. Totalling £400, the vouchers should have originally been paid out in six instalments from October 2022 to March 2023, but many have not yet been redeemed by those on prepayment meters due to various issues. Given that prepayment meter households are more likely to be on a low income, this support is a lifeline for them. Over £100mn worth of vouchers remain unredeemed.
National Energy Action, which was also part of the government’s Claim Your Energy Voucher Day, wants to highlight areas of the country where voucher take-up has been particularly low to make sure as many households as possible make use of this vital support.
Chief executive Adam Scorer says: “As energy bills have spiralled, National Energy Action knows how crucial the Government’s Energy Bills Support Scheme has been. The £400, paid in six instalments of £66 or £67 has helped many people this winter.
“But prepayment customers – often some of the most vulnerable – were paid in vouchers and millions remains unclaimed. Some customers didn’t receive them, others struggled to redeem them.
“We urge anyone who hasn’t yet claimed their vouchers to do so before the 30 June deadline and if you have friends and family that may not have used their vouchers, spread the word. It may be the support that keeps their lights on, their oven cooking, their hot showers running, through the summer. It’s vital money at a time when it’s never been needed more.”
Below are statistics showing the top 15 constituencies in the UK for unredeemed vouchers. 13 of the top 15 constituencies for unredeemed vouchers are in London.