Energy Awareness 6281-01 (Level 3 Award)
E-Learning / Online assessment
How will the e-learning work?
Learners will have access to the course for 8 weeks and be able to study online at a time and location that is convenient to them. They will also receive a set support documents including activities and handouts to keep for future reference.
When ready, delegates will go on to sit the assessment.
Tutor support
Tutors will be available upon request to assist with specific queries relating to the course content. This is usually done via e-mail or telephone / video call.
Please note that this support is time limited as e-learning is generally self-led however more in-depth tuition can be arranged at an extra cost if required.
Suggested study time
For those new to the subject, we recommend a minimum of 20 hours to complete the course and a further 9 hours to prepare for the assessment (experienced advisors may work through quicker). Each learner is different and E-Learning offers the flexibility to study at your own pace.
Assessment information
The assessment is delivered online and is split into two parts as follows:
PART 1: SIMULATION BASED ASSESSMENT
- Demonstrate problem-solving abilities using an electricity bill
- Explain how to correctly read a dial meter
- Demonstrate how to set a mechanical programmer and explaining to the assessor the various functions of the programmer.
- Demonstrate how to set a digital programmable room thermostat.
The simulation is a 30-minute controlled assessment that must be observed by an assessor on a set date. A programme of open access dates will be offered to learners once booked onto the course. This will be delivered online via Zoom.
The assessor will use role play to create a realistic scenario that allows the candidate to demonstrate their skills.
PART 2: OPEN BOOK WRITTEN ASSESSMENT
- Home Heating
- Bills, Meters and Paying for Fuel
- Cutting Down Heat Loss
- Condensation and Dampness
This is a non-controlled assessment, meaning it does not require observation by an assessor.
The assessment will be released to learners upon successful completion of stage 1 (the simulation-based assessment) and they will have 14 days to complete.
The assessment consists of a number of short-answer questions. Open book format meaning that learners are encouraged to refer to course materials and will also be provided with candidate assessment reference documents.
Fees (per person)
*FUNDED PLACES are available to non-commercial organisations based in England and Wales (such as local authorities, housing associations, advice agencies etc). Learners must also be frontline staff or volunteers that encounter and provide advice to those in or at risk of fuel poverty. All funded learning and assessments must be completed by the end of March 2026 at the latest.
| NEA MEMBERS | NON NEA MEMBERS | |
| Not for profit organisations | £438 plus VAT | £473 plus VAT |
| Commercial organisations | £493 plus VAT | £528 plus VAT |
| Funded place* | £0 | £0 |
For further details please contact:
Bookings
Please complete the booking form below to book a place.