Ofgem’s Smart meter guaranteed standards: Supplier Guaranteed Standards of Performance consultation
NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues
NEA response to Ofgem’s call for evidence on levelising payment method cost differentials
NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)
NEA response to Ofgem’s call for evidence on prepayment rules and protections
‘National Energy Action (NEA) comments on quarterly price cap rise by Ofgem
NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules
Solving the cost of living crisis: the case for a new social tariff in the energy market
Response to Ofgem consultation on medium term changes to the price cap methodology
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