Supported E-Learning


Decarbonising Homes: Technologies, Impacts and Solutions

E-learning and supported webinar options available

To achieve the UK’s target of Net Zero carbon emissions by 2050 it will be essential to transform our existing housing stock, with insulation, low carbon heating, and renewable energy generation.  

Technologies such as heat pumps and solar PV have the potential to make energy more accessible and affordable for millions of low-income and vulnerable households, but only if used appropriately and individuals are effectively engaged and supported throughout the transition. 

Housing providers, installers and advice agencies will have a key role in supporting these individuals on their low-carbon journey. To do this successfully they need to be equipped with sufficient understanding of the breadth of technologies available and how those technologies perform in different settings. They also need to understand how to support individuals with optimising the technology, which may include changes in behaviour.

About the course

This new course has been developed to provide a practical understanding of a range of low carbon and renewable technologies, their impacts, and how they can help people living in fuel poverty

The content combines insight from NEA’s own extensive experiences of trialling the use of innovative technologies in low-income and vulnerable households, with data from other recent prominent studies.

It will discuss the benefits of these technologies and use case studies from NEA’s innovation trials to illustrate examples of resident satisfaction, the advantages of each technology but also potential issues and considerations.

Who is it for?

The insights and knowledge gained from our training will be relevant to anyone who may be engaging with or supporting low income and vulnerable consumers on low carbon or renewable heat and power, including housing providers, advice agencies and installers.

Format and duration

The complete course consists of 8 subject modules plus an introduction module.

Learners can choose to complete the full course or select individual modules however the introduction is mandatory.

E-learning is self-led however support is available from NEA’s expert tutors upon request.

Learners will have the opportunity to complete an open book assessment for each module (there is no assessment for the introduction). Upon completion of all 8 modules and assessments the learner will achieve a NCFE Level 4 qualification. Certificates of module credit will also be available for learners that wish to complete individual modules rather than the full course.

Course objectives

  • Identify and Understand the links and issues associated with Decarbonisation and net zero technologies and their impacts on householders.
  • Identify householder / community engagement as a priority
  • Consider the potential impact of a selection of low carbon technologies on household bills and comfort  
  • Explain how to select suitable technologies for different property types  
  • Identify common installation and operational issues  
  • Explain how to effectively engage and assist residents with understanding the technology 

Course content

Introduction (compulsory)

Introduction

  • The Energy Hierarchy 
  • Good practice, behaviour change, energy efficiency, tariffs etc 
  • Project management, selecting an installer and household engagement 

Module 1

Boilers, heating controls and technologies

  • Overview of the traditional heating systems and boilers
  • The benefits of and issues with new smart heating controls 
  • New technologies fitted to heating systems 

Module 2

Heat pumps

  • Sources of funding
  • Types of heat pumps and lessons from other projects
  • Installation and system design
  • Seasonal Performance Factor as a guide to performance
  • Impact on running costs, comfort and control 
  • Supporting residents with heat pumps
  • Advanced systems using heat pumps 

Module 3

Electric heating

  • Single rate and time of use electricity tariffs 
  • Traditional and modern storage heaters 
  • On peak electric radiators, boilers and Infra-Red heaters
  • Impact on electricity bills and the energy performance certificate (EPC) 
  • Best practice for installation and operation

Module 4

Insulation

  • Sources of funding
  • Methods of insulation and options for hard-to-treat areas 
  • Insulation materials 
  • Quantifying heat transfer 
  • Case studies for insulating park homes and no fines concrete houses  
  • Insulating under the floor using a robot
  • Whole house solutions

Module 5

Solar and energy storage

  • Solar PV, estimating generation and issues with installations 
  • Domestic battery storage, the benefits and issues which can occur 
  • Solar water heating and heat batteries 

Module 6

Biomass, CHP and Heat Networks

  • Biomass room heaters, pellet, log and wood chip boilers 
  • Combined Heat and Power (CHP) 
  • Communal and District Heat Networks 
  • Consumer protection for Heat Network customers 

Module 7

Electricity Tariffs

  • Types of meter, methods of payment and types of tariffs 
  • Economy 7, Economy 10 and legacy time of use tariffs 
  • Green, smart and advanced time of use tariffs 
  • Use of technologies with time of use tariffs 

Module 8

Tacking fuel poor homes through decarbonisation

  • Causes and impacts of Climate Change 
  • Government Policy and independent advice
  • Carbon footprints and Carbon calculators 
  • Decarbonisation of the home 
    • Carbon emissions from electricity 
    • Methods of decarbonising heat
    • Impact of fuel and efficiency on emissions from boilers 
    • Impact of technologies on consumption and emissions
    • Energy Performance Certificates and decarbonisation 
    • Emissions from transport 

Assessment (currently under development)

Learners will have the opportunity to complete an open book assessment for each module (there is no assessment for the introduction). Upon completion of all 8 modules and assessments the learner will achieve a NCFE Level 4 qualification.

Certificates of module credit will also be available for learners that wish to complete individual modules rather than the full course.

Assessments will be available a little later this year.

Additional information 

This course is intended to give delegates a very practical understanding of a range of different technologies including when they might be most effective in supporting fuel poor households and considerations to mitigate against potential operational issues. The knowledge gained will equip delegates with relevant facts to aid with decision making and support effective customer engagement and advice.  

The course is not designed to be a technical skills course and will not make delegates experts on individual technologies. 

Fees (per person / per module)

This course is split into modules giving learners the choice to complete the full course or just the modules that are relevant to them.

There is no charge for the introduction, just the 8 subject modules.

Fees are broken down as follows

E-learning course fee (per person / per module)

  NEA MembersNon-NEA Members
Not for profit organisations£70 plus VAT£80 plus VAT
Commercial / profit making organisations£80 plus VAT £90 plus VAT

Discounts will be offered if booking more than three e-learning modules at once.

Assessment fee (per person / per module)

  NEA MembersNon-NEA Members
Not for profit organisations£90 plus VAT£100 plus VAT
Commercial / profit making organisations£100 plus VAT £110 plus VAT

Certificate fee

£30 plus VAT per certificate (one certificate can be claimed for multiple modules)

Further details and bookings

For further details on this course please contact lynsey.thompson@nea.org.uk

To book a place please click here to complete a booking form

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