Smart Meters

Smart Energy GB in Communities

As part of Smart Energy GB’s campaign to inform and inspire people about smart meters and the benefits they bring, National Energy Action (NEA) is leading and delivering the Smart Energy GB in Communities programme.

Since 2016, National Energy Action (NEA) has been working with Smart Energy GB to lead and deliver a programme called Smart Energy GB in Communities. As part of this programme, activities include briefings, funding and free resources to support engagement activities.

Through the programme, National Energy Action (NEA) partners with organisations from the voluntary and public sectors. This means we’re able to work with trusted, expert organisations across the country to ensure people understand the benefits of smart meters and how they work.

Ever since the “in Communities” programme commenced, National Energy Action (NEA) has developed and delivered smart meter training to 1,769 frontline professionals/volunteers. In turn, they have gone on to support thousands of vulnerable householders across Great Britain. What’s more, since 2016, a total of 320 large and small grants have been awarded to trusted partners. This stimulates smart meter activities at a local and regional level. The programme has also demonstrated the positive and meaningful impact of direct, face-to-face engagement with vulnerable consumers.

Benefits of Smart Meters

National Energy Action (NEA) believes that smart metering has the potential to provide real benefits for householders in vulnerable circumstances. But, this only works if these individuals are effectively engaged and supported throughout the smart meter journey. We are pleased to be working with Smart Energy GB, as we want to ensure that everyone has the same opportunities to engage in the smart meter rollout, regardless of their personal circumstances or where they live.

Energy suppliers are installing Smart Meters. To find out more, you can contact your energy supplier or visit the Smart Energy GB website.

If you would like further information about NEA’s practical work on smart meters please contact Bethany Steer.

NEA and the smart meter rollout

Accessible in-home display

Policy and advocacy

Research and practical delivery

Consumer reference group

Frameworks, principles and good practice guidance

In-home display user guides