NEA
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NEA response to Ofgem’s consultation “Proposals to improve outcomes for consumers who experience self-disconnection and self-rationing”
22nd Sep 2019
The proposals made in this consultation will undoubtedly have a material affect on the number of customers that self-disconnect and self-ration. They are broadly in line with a number of suggestions that NEA made within our response to the preceding…

NEA response to UK Government consultation on the Fuel Poverty Strategy for England
22nd Sep 2019
NEA believes the most pressing issue to address is a lack of adequate resource to meet the statutory energy efficiency fuel poverty requirements in England.

NEA response to the Joint BEIS and Ofgem Consultation “Flexible and Responsive Energy Retail Markets”
22nd Sep 2019
NEA believes dramatically improving domestic energy efficiency levels remains the most enduring solution to addressing energy affordability, however, we also know other key actions are required in retail energy markets to safeguard vulnerable domestic customers, particularly those living on the…

NEA response to BEIS Consultation: ECO – Improving Customer Protections
05th Aug 2019
Given the stated aim to target low income, fuel poor and vulnerable households; NEA believes it is paramount that beneficiaries of the scheme receive adequate consumer protections.

NEA response to Ofwat’s draft determinations PR19
01st Aug 2019
NEA welcomes Ofwat’s recognition of affordability issues with water bills, highlighted by the 3 million customers in England and Wales saying they struggle to pay their water bills. Ofwat’s interventions to ensure bills are reduced by over 12% before inflation…

NEA NI response to the Utility Regulator price control for firmus energy (Supply) Ltd 2020-2022
17th Jul 2019
NEA has supported the Regulator’s work to protect more low income and vulnerable customers from unexpected price rises. The efficiency and cost effectiveness of gas distribution networks play a key role in tackling fuel poverty levels and we need to…