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Government announces support for heating oil customers
Posted on 18th Mar 2026
The government announced support for heating oil customers in the wake of rising oil prices caused by the US-Israel conflict with Iran. National Energy Action says, ‘Today’s announcement recognises just how exposed heating oil households are.’
Nation / Region:
,
Content Type:
News
Price cap to fall but energy bills still ‘far from affordable’
Posted on 25th Feb 2026
The energy price cap is falling from 1 April, energy regulator Ofgem has announced today.
Nation / Region:
,
Content Type:
News
Newcastle charity’s Walk for Warmth to show support for fuel poor
Posted on 19th Feb 2026
Newcastle-based National Energy Action’s third annual Walk for Warmth will be taking place this Saturday (21 February).
Nation / Region:
North East, Newcastle,
Content Type:
News
Fuel poverty charity comments on ‘devastating’ increase to energy price cap
Post on 06th Aug 2021
Today the GB energy regulator, Ofgem, has announced the biggest ever increase to the energy price cap.
Nation / Region:
Wales
Content Type:News
Charity comments on UK Government’s energy retail market strategy
Post on 23rd Jul 2021
Today (23 July 2021) the UK Government launched its new Energy Retail Market Strategy.
Nation / Region:
UK
Content Type:News
Pioneering new safeguarding scheme hits 1000 referral milestone
Post on 22nd Jul 2021
1000 households have been referred to a pioneering new customer safeguarding scheme launched by fuel poverty charity, National Energy Action (NEA), the Cadent Foundation and gas distribution network, Cadent.
Content Type:News
Vulnerable ‘pay as you go’ energy customers put at ‘needless’ risk during pandemic
Post on 28th Jun 2021
A new report released today [Tuesday 29th June] highlights that more than 2 million ‘pay as you go’ customers with older ‘legacy’ energy meters were put at needless risk during the pandemic.
Content Type:News
Ofwat guidelines for water companies in supporting residential customers pay their bill, access help and repay debts: a consultation
Post on 16th Jun 2021
Millions of utility customers are struggling to pay their utility bills.
Nation / Region:
Wales
Content Type:News
Understanding the significance of the outcomes of the water affordability review
Post on 26th May 2021
Jess Cook – Project Development Manager (Water Poverty) reflects on the significance of the outcomes of the water affordability review
Nation / Region:
Wales
Content Type:News
The Green Home Grant’s demise must prompt urgent action to help the poorest households
Post on 29th Mar 2021
NEA’s Director of Policy and Research, Peter Smith, reflects on the latest Government announcements
Content Type:News
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