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All NewsGovernment announces support for heating oil customers
Posted on 18th Mar 2026
The government announced support for heating oil customers in the wake of rising oil prices caused by the US-Israel conflict with Iran. National Energy Action says, ‘Today’s announcement recognises just how exposed heating oil households are.’
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Price cap to fall but energy bills still ‘far from affordable’
Posted on 25th Feb 2026
The energy price cap is falling from 1 April, energy regulator Ofgem has announced today.
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Charity comments on BEIS Committee report on energy pricing and the future of the energy market
Post on 25th Jul 2022
Energy prices continue to spiral, and vulnerable households in the energy market are being hardest hit. It is vital that the plans from the UK Government and Ofgem are scrutinised by Parliament, and they act on this credible set of recommendations to hel
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Cost of living in the UK soaring up to its highest level in a decade
Post on 17th Nov 2021
Today the Office for National Statistics released their forecast of consumer price inflation. Inflation rose steeply in October to its highest rate in nearly a decade. The ONS also highlighted the key driver is increased household energy bills.
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Pioneering new safeguarding scheme hits 1000 referral milestone
Post on 22nd Jul 2021
1000 households have been referred to a pioneering new customer safeguarding scheme launched by fuel poverty charity, National Energy Action (NEA), the Cadent Foundation and gas distribution network, Cadent.
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Energy suppliers to strengthen support for struggling energy customers
Post on 19th Oct 2020
NEA has today welcomed Ofgem’s decision to ensure all energy suppliers across Great Britain provide more support for customers struggling in debt, identify pre-payment customers who run out of credit and offer appropriate forms of advice and support.
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