Spotlight Session:
Warm Homes Plan and Community Retrofit in Action Webinar
5 March 2026 (1:30pm-3:15pm)
Join National Energy Action for a practical and forward-looking spotlight session designed for frontline energy advisers and community workers who are supporting, or preparing to support, households through retrofit schemes.
This spotlight session will bring together experts from our Homes, Research and Training teams to explore the Warm Homes Plan (WHP), showcase real-world community retrofit projects, and highlight what the next year will look like for advisers working with vulnerable clients.
What you’ll gain?
Understanding the Warm Homes Plan
A topline overview of the WHP, upcoming changes to schemes and funding, and what frontline advisers can expect over the next 6–12 months.
Community Retrofit in Practice
Insights from National Energy Action’s Fishwick project, including community engagement approaches, social impact, and case studies demonstrating the difference retrofit can make.
Insights from our Local Retrofit Hubs
A look at how National Energy Action’s localised hubs support households from first contact to completion, with examples from Oldham showing how strong partnerships drive success.
Course audience
This course is aimed at frontline workers and volunteers who support clients in vulnerable situations and will enable them to gain valuable knowledge on supporting customers through retrofit projects.
Course aim
To help advisers feel more confident about what the Warm Homes Plan will mean in the near future and how to support clients embarking upon the retrofit process.
Delivery method
Webinar
How will the webinar work
Our webinars are delivered live by our expert tutors.
We typically use Zoom for these sessions. To join, learners will need a device with internet access, sound capability, a webcam and a microphone.
As this is a spotlight session, speakers will not have the opportunity to answer questions throughout the session. All questions will be collated, and a Q&A document will be sent to attendees after the event, summarising any further information required.
After the webinar, learners will also receive a handout booklet summarising the key topics covered during the course.
Date and time
5 March 2026 (1:30pm – 3:15pm)
Fees
Places are available free of charge to non-commercial organisations based in England and Wales (such as local authorities, housing associations, advice agencies, etc.). Learners must also be frontline staff or volunteers who encounter and provide advice to those in or at risk of fuel poverty.