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WEBINAR – Fuel Debt Advice in the Community [9, 10 & 11 December 2025]

WEBINAR – Fuel Debt Advice in the Community [9, 10 & 11 December 2025]
Date: 09/12/2025
Start Time: 1:30 pm
End Time: 4:00 pm
Venue: Zoom
Number of Available Places: 20
Nation / Region: Wales , England
Content Type: Training
Tags: Fuel Debt Advice in the Community

TRAINING BOOKING (WEBINAR) – Fuel Debt Advice in the Community 6281-16 – 9, 10 & 11 December 2025 (PM)

The full Fuel Debt Advice in the Community 6281-16 course consists of three webinars (dates outlined above), learners must complete all three dates in order to complete the course and move on to the assessment. The assessment is open book format and will be shared with learners at the end of the course.

  • TO BOOK A PLACE ON THIS WEBINAR, PLEASE COMPLETE THE FOLLOWING FIELDS THEN SUBMIT THE FORM. PLEASE NOTE: Once you complete the booking form and select submit you should see a confirmation note on screen. If not and instead you return back to the top of the booking form, your booking is not complete. Please check that all relevant fields are complete (all fields marked with a * are mandatory) and your e-mail address is correct then submit again.

  • 1) LEARNER DETAILS

  • This information is required for monitoring the reach of learning across the country. Personal details will not be shared with others.
  • This information is required for monitoring the reach of learning across the country. Personal details will not be shared with others.
  • This information is required for monitoring the reach of learning across the country. Personal details will not be shared with others.

  • 2) FEES / FUNDED PLACE

  • As indicated in the course outline, funded places are available to non-commercial/ not for profit organisations in England and Wales (such as local authorities, housing associations, advice agencies etc). Learners must also be frontline staff or volunteers that encounter and provide advice to clients in or at risk of fuel poverty (essentially those on a low income/ in a vulnerable situation and who are struggling to manage their household energy needs). Standard fees for learners that do not meet the above criteria are outlined below.

  • IMPORTANT NOTE: NEA relies on funding from external sources to enable us to offer free training activities. In order to fulfil our commitments to funders we need to ensure that learning takes place on time and that we meet the required minimum number of learners. Failure to do this may impact on future funding.

    If you receive a funded place and no longer wish to complete the course please inform NEA as soon as possible so that your place can be reallocated.

  • ASSESSMENT

  • 3) INVOICE DETAILS (if required)

    The details provided in this section will be used to issue an invoice. Please provide the relevant finance / accounts payable contact details and if needed, a purchase order number to ensure prompt payment. If you are applying for a funded place, you do not need to complete this section.

  • 4) TERMS & CONDITIONS

    1. Once in receipt of this completed booking form, NEA shall contact the learner to confirm the place or offer an alternative if the session is already fully booked.

    2. Bookings are for the named person only, if you wish to change the attendee name please inform NEA in advance of the webinar date so that we can update our records on who will be attending (places are limited so anyone not officially booked may be turned away on the day).

    3. CANCELLATIONS: I understand that the above reservation is made on the condition that a fee of: – 50% of the full course fee will be charged for any cancellation received within four weeks of the course start date.
      – 75% of the full course fee will be charged for any cancellation received within two weeks of the course start date.
      – 100% of the full course fee will be charged for any cancellation received within 5 working days of the course start date or for failure to attend without prior notice.
      – Funded places – cancellation charges do not apply but if you are unable to attend please inform NEA as soon as possible so that your place can be reallocated. Please note that while the place is free of charge to the learner there is a cost implication to NEA to deliver the webinar and failure to inform us that you are unable to attend prevents us from being able to re-allocate the place and can have knock on implications to future funding. Regular cancellations or non-attendance may result in future bookings being blocked.

      4. Notice of cancellation must be confirmed in in an email. These conditions will not apply if the event is postponed or cancelled by NEA.

  • 5) DATA PROTECTION

  • National Energy Action collects personal information when you book on to a training event; this is used to provide the services requested; report to funders (if necessary); and to evaluate our services. We will not share your details with any other third parties without your consent. By submitting your booking form, you are agreeing to these terms. Our full privacy policy can be viewed at the following link – https://www.nea.org.uk/privacy-policy/

  • From time-to-time NEA may also send details of further projects / training events including free courses. Would you like to be included in these mailings?

  • 6) CONFIRMATION

  • If you have read and agreed to the above information please select the submit button below to complete your booking. PLEASE NOTE: Once you complete the booking form and select submit you should see a confirmation note on screen. If not and instead you return back to the top of the booking form, your booking is not complete. Please check that all relevant fields are complete (all fields marked with a * are mandatory) and your e-mail address is correct then submit again. Once submitted you should receive a confirmation e-mail.

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