
Supporting the Warm Homes Plan
A National Energy Action Training Offer
To help organisations play a leading role in delivering the Warm Homes Plan, NEA offers a suite of training programmes that build practical expertise in energy efficiency, renewables, and fuel poverty support.
NATIONAL ENERGY ACTION TRAINING AND QUALIFICATIONS ASSISTING WARM HOMES PLAN OBJECTIVES:
- Builds knowledge and capability for frontline teams and partners to deliver on Warm Homes Plan priorities.
- Supports knowledge expansion into Solar PV, Battery Storage, Domestic Renewables, and fuel poverty support.
- Ideal for Housing Associations, Local Authorities, Private Rented Sector partners, and community organisations.
CORE QUALIFICATION PATHWAYS:
Energy Efficiency and Fuel Poverty
- Energy Awareness (Level 3 – 6281‑01)
Foundation qualification for all energy advice staff; essential for FP and EE delivery. - Fuel Debt Advice in the Community (Level 2 – 6281‑16)
Equips advisers to support households facing fuel debt, budgeting issues, and supplier disputes.
Low Carbon and Renewable Technologies
- Introduction to Domestic Renewable Low Carbon Technologies (Level 2)
Builds understanding of heat pumps, solar technologies, insulation measures, and broader low carbon systems — ‑key for WHP customer conversations. - Future Options: Level 4 Solar PV & Battery Modules
Potential development pathway to support WHP’s focus on Solar + Battery installations.
Short Course Webinar Programme
- Flexible CPD modules covering:
- Energy efficiency fundamentals
- Fuel poverty topics
- Advice delivery practice
- Technology specific‑ topics
- Ideal for Housing Associations and Local Authority teams needing rapid upskilling.
HOW THIS SUPPORTS THE WARM HOMES PLAN
- Solar P.V, Battery Storage and Tariff module Focus: Training prepares staff for customer engagement and technical understanding.
- PRS / MEES / Awaab’s Law: Builds knowledge needed to support landlords and tenants.
- Housing Association and Local Authority Engagement: Programmes tailored to organisational needs; scalable delivery model.
- Risk Mitigation: Ensures high quality‑, compliant advice to counter industry malpractice concerns.
For further information contact:
Chris Ellis, Head of Training and Development, National Energy Action chris.ellis@nea.org.uk