To help organisations play a leading role in delivering the Warm Homes Plan, NEA offers a suite of training programmes that build practical expertise in energy efficiency, renewables, and fuel poverty support.

NATIONAL ENERGY ACTION TRAINING AND QUALIFICATIONS ASSISTING WARM HOMES PLAN OBJECTIVES:

  • Builds knowledge and capability for frontline teams and partners to deliver on Warm Homes Plan priorities.
  • Supports knowledge expansion into Solar PV, Battery Storage, Domestic Renewables, and fuel poverty support.
  • Ideal for Housing Associations, Local Authorities, Private Rented Sector partners, and community organisations.

CORE QUALIFICATION PATHWAYS:

Energy Efficiency and Fuel Poverty

  • Energy Awareness (Level 3 – 6281‑01)
    Foundation qualification for all energy advice staff; essential for FP and EE delivery.
  • Fuel Debt Advice in the Community (Level 2 – 6281‑16)
    Equips advisers to support households facing fuel debt, budgeting issues, and supplier disputes.

Low Carbon and Renewable Technologies

  • Introduction to Domestic Renewable Low Carbon Technologies (Level 2)
    Builds understanding of heat pumps, solar technologies, insulation measures, and broader low carbon systems — ‑key for WHP customer conversations.
  • Future Options: Level 4 Solar PV & Battery Modules
    Potential development pathway to support WHP’s focus on Solar + Battery installations.

Short Course Webinar Programme

  • Flexible CPD modules covering:
    • Energy efficiency fundamentals
    • Fuel poverty topics
    • Advice delivery practice
    • Technology specific‑ topics
  • Ideal for Housing Associations and Local Authority teams needing rapid upskilling.

HOW THIS SUPPORTS THE WARM HOMES PLAN

  • Solar P.V, Battery Storage and Tariff module Focus: Training prepares staff for customer engagement and technical understanding.
  • PRS / MEES / Awaab’s Law: Builds knowledge needed to support landlords and tenants.
  • Housing Association and Local Authority Engagement: Programmes tailored to organisational needs; scalable delivery model.
  • Risk Mitigation: Ensures high quality‑, compliant advice to counter industry malpractice concerns.

For further information contact: 

Chris Ellis, Head of Training and Development, National Energy Action  chris.ellis@nea.org.uk