Course aim

The aim of this course is to equip learners with an overview of the knowledge and practical skills to support vulnerable households in the private rented sector. It will explore the key risks associated with this tenure, give an overview of the policy and legislative framework that protects tenants, and provide clear, actionable guidance on how frontline staff can respond effectively. 

Audience

This spotlight session is designed for frontline workers and energy advisers who support vulnerable households, particularly in the private rented sector. It is especially relevant for those providing practical advice and support to tenants experiencing issues such as cold homes, high energy bills, damp, mould, and housing insecurity. 

Course objectives
  • Explain why vulnerable households are often at greater risk in the private rented sector.
  • Describe how HHSRS, the Decent Homes Standard, Awaab’s Law, MEES, the Warm Homes Plan and the Renters’ Rights Act connect in practice.
  • Recognise common issues such as cold homes, high bills, condensation, damp, mould and delayed repairs.
  • Give practical advice on energy use, support schemes, landlord communication, escalation and referral routes.
Course content
  • Introduction to vulnerability and risk in the private rented sector 
  • The “Healthy Homes” policy umbrella, including an introduction to: 
    • Housing Health and Safety Rating System (HHSRS) and hazard identification 
    • Fuel Poverty Strategy and its focus on affordability, vulnerability, and health 
    • Warm Homes Plan and its role in long-term housing improvements 
    • Minimum Energy Efficiency Standards (MEES) in the private rented sector 
    • Decent Homes Standard and expectations of housing quality 
    • Awaab’s Law and the management of damp and mould 
    • Renters’ Rights Act and tenant protection from eviction 
  • The relationship between housing conditions, energy costs, and health impacts 

Bringing it all together: understanding how multiple issues (cold, damp, affordability, insecurity) interact in real-life situations. 

Delivery method
Duration
How will the webinar work
Date and time
Fees/funded places

For those not eligible for a funded place, fees start from £55 plus VAT. A full list of fees are outlined on the booking form below.

Further details, contact:

trainingadmin@nea.org.uk

BOOKING FORM


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