Technology and Innovation

As well as informing the future design and delivery of services to vulnerable customers through the GB smart meter roll-out, NEA has been leading the way in highlighting how network innovation projects can have a significant role in supporting vulnerable customers and facilitating a more efficient energy system. We recently delivered our (circa £5m) Technical Innovation Fund of 44 projects which installed and evaluated the performance of innovative heating, control, and insulation measures in fuel-poor homes. Insights from this fund help us to advocate for future innovation, allowing us to influence the low carbon agenda to benefit fuel poor households and communities.