Understanding your Electrical Appliance Usage
Supported e-learning
This course equips frontline advisers with the skills to deliver consistent and accurate energy advice tailored to customer needs. Using hands‑on appliance testing from National Energy Action’s Innovation and Technical Evaluation team, we reveal how everyday appliances truly consume electricity and what that means for households.
** NEW COURSE COMING SOON **
Knowledge of how essential appliances use electricity is critical for householders in terms of saving money and energy. This e-learning course offers more than the simplistic formula based on the rated power of the appliance. It explores how everyday appliances actually use electricity, shining a light on real consumption patterns through hands-on testing carried out by National Energy Action’s Innovation and Technical Evaluation team.
You’ll learn how different appliances, from fridges and freezers to cookers, washing machines, dryers, and dishwashers, affect household bills, and discover practical tips to help people reduce their usage without compromising comfort.
Course audience
This course is relevant for any frontline staff who provide advice and support to members of the public, in particular, those on low incomes.
Course aim
To empower frontline advisers to provide energy-related advice and guidance that is consistent and accurate and which aims to meet customer’s needs.
Course objectives
- Explain the ‘traditional’ formula for working out the electricity consumption of an appliance
- Illustrate the consumption of different electrical appliances through testing carried out by the National Energy Action Innovation and Technical Evaluation team. These include:
- Cold appliances
- Cooking appliances
- Washing machines
- Drying appliances
- Dishwashers
- Suggest tips to improve performance and reduce electricity consumption
Please note that the course content will focus mainly on England and Wales. If you are based in Northern Ireland or Scotland and interested in this course, please contact lynsey.thompson@nea.org.uk before booking so we can discuss the main differences.
Delivery method
E-Learning
How will the e-learning work
E-Learning is self led giving learners the flexibility to study as and when they wish.
Once registered, learners will have access to the course for four weeks and be able to study online at a time and location that is convenient to them.
A handout booklet covering the relevant topics will also be available to download and keep.
Tutor support
Tutor support will be available upon request. This is usually done via telephone / video call.
Suggested study time
This course will take approximately 2 hours to complete however each learner is different and e-learning offers the flexibility to study at your own pace. Learners will have access to the course for four weeks from their selected start date.
Fees
INDIVIDUAL PLACES
*FUNDED PLACES are available to non-commercial organisations based in England and Wales (such as local authorities, housing associations, advice agencies etc). Learners must also be frontline staff or volunteers that encounter and provide advice to those in or at risk of fuel poverty. This applies to webinar and E-Learning only.
For those not eligible for a funded place, fees are as follows:
| NEA Members | Non-Members | |
| NOT FOR PROFIT ORGANISATIONS | £65 + VAT | £75 + VAT |
| COMMERCIAL ORGANISATIONS | £80 + VAT | £90 + VAT |
GROUP / ORGANISATION BOOKINGS
We also offer ‘organisational licences’ to organisations that have a large number of staff to train. This will provide access for 6 months or 12 months for an unlimited number of learners.
This type of licence will provide a tailored version of the course specifically for the organisation.
Included within the licence fee are two tailored slides to add information that is specific to your organisation. This may be information on local schemes, contact details etc. Additional tailored slides can be purchased upon request.
The organisation can appoint an admin person who will be able to access reports on learner activity.
Please note that the organisation licence option is not funded, for further details, costs and terms please contact trainingadmin@nea.org.uk
Bookings
This new course will be available soon. Register your interest via the link below