How we make a difference
How many people do we help?
32.2k
We’ve helped over 30,000 people get the help they need.
How many clients have a disability?
72.4%
Almost three-quarters of our clients have a disability.
How much do we save?
£17.01
Our social return on investment modelling shows for every £1 we spend on our clients, we save £17.01.
How many clients have children?
42.5%
Almost half of our clients have children or dependents.
How many clients are over 65?
16.4%
Over 15% clients are over the age of 65.
How many clients are on a low income?
65.1%
Over two-thirds of our clients are on a low income.
Changes to health directly attributed to our support
Improved physical health
22.7%
Almost a quarter of our clients report improved physical health while 17.2% say it stabilised.
Improved mental health
24.9%
Almost a quarter of our clients report improved mental health while 16.9% say it stabilised.
Ability to cope
22.4%
Almost a quarter of our clients report they were better able to cope with their health conditions, while 16.4% said their health conditions had stabilised.
How much support do we achieve for clients?
Benefits claimed
£6,103,486
Our clients were supported to get almost £7 million in previously unclaimed benefits.
Energy advice gains
£583,594
Our clients gained almost £600,000 in energy advice.
Measures installed
£674,845
We installed almost £700,000 worth of measures to help our clients.
Fuel debt relief
£33,403
We helped clients with over £30,000 of fuel debt relief.
Energy vouchers
£606,578
We supported our clients with over £600,000 of energy vouchers.
Crisis funding
£97,507
We supported our clients with almost £100,000 of crisis funding.
Our impact reports
