How we make a difference
How many people do we help?
31.8k
We’ve helped over 31,000 people get the help they need.
How many clients have a disability?
73%
Almost three-quarters of our clients have a disability.
How much SROI do we generate?
£15.36
In 2025-26, National Energy Action’s delivery generated £15.36 in wider social value for each £1 invested.
How many clients have children?
42.5%
Almost half of our clients have children or dependents.
How many clients are over 65?
16.4%
Over 15% clients are over the age of 65.
How many clients are on a low income?
76%
Over three-quarters of our clients lived on incomes below £16,287
Changes to health directly attributed to our support
Improved physical health
45%
45% of clients said their physical health improved.
Improved mental health
49%
Almost half of our clients report improved mental health.
Ability to cope
46%
Almost half of our clients report they were better able to cope with their health conditions.
How much support do we achieve for clients?
Benefits claimed
£8.3 million
Our clients were supported to get over £8 million in previously unclaimed benefits.
Energy advice gains
£615,904
Our clients gained more than £615,000 in energy advice.
Measures installed
£849,885
We installed nearly £850,000 worth of measures to help our clients.
Fuel debt relief
£33,002
We helped clients with over £33,000 of fuel debt relief.
Energy vouchers
£602,638
We supported our clients with over £600,000 of energy vouchers.
Crisis funding
£101,131
We supported our clients with over £100,000 of crisis funding.
Our impact reports
