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National Energy Action Benefits Advice and Claim Support

0800 304 7159

Lines are open Monday to Friday, 9am to 5pm

Get the financial support you’re entitled to

Many households are missing out on benefits and financial support that could help them manage rising living and energy costs.

National Energy Action’s Benefits Advice and Claim Support Service provides free, confidential, and impartial advice to help you maximise your income and access the support you are entitled to.

Benefits Advice and Claim Support

We can help you

  • Check your entitlement to benefits and financial support
  • Understand changes to the benefits system
  • Complete benefit applications and claim forms
  • Gather supporting evidence for claims
  • Access energy-related grants and discounts
  • Increase household income and improve financial resilience

Benefits Advice and Claim Support

Get support today

Contact our team for a free benefits check and personalised support on 0800 304 7159.

How we can help

Benefits Checks

We will review your circumstances and identify benefits, grants, and other financial support you may be eligible to receive.


Claim Support

Our advisers can help you complete applications, understand eligibility requirements, and provide guidance throughout the claims process.


Income Maximisation

We work with households to identify opportunities to increase income and access additional support.


Energy-Related Support

As fuel poverty specialists, we can direct you to our energy advice team to help you access tariff support, energy grants and trusts, and schemes designed to reduce energy costs.

Who is this service for and what is the process?

Our service is available to anyone needing advice, information and support with their benefits queries. The process involves:

Initial Assessment

We discuss your circumstances and identify potential areas where support may be available.


Benefits Check

We carry out a comprehensive review of your entitlement to benefits and financial support.


Claim Support

We provide practical assistance with applications, forms, and supporting evidence.


Ongoing Guidance

Where needed, we can provide further advice and signpost you to specialist support services.

Our service is

Free, confidential, independent, accessible and focused on supporting vulnerable households

Telephone: 0800 304 7159

Email: benefits@nea.org.uk

Referral Partners: Professionals and organisations can refer clients directly to the service.