Why work at National Energy Action
At National Energy Action, we put people first — our clients and our colleagues. You’ll be trusted to work in ways that suit your strengths, supported with flexibility and reasonable adjustments where needed, and encouraged to focus on meaningful work that makes a real difference. We value different perspectives, clear communication, and compassionate leadership, and we’re committed to creating a workplace where people can do their best work without needing to fit a single way of thinking or working.
People Apprentice – Level 3 People Professional Apprenticeship (R118)
We are looking for a motivated and enthusiastic People Apprentice to join our People and Culture Team. This role provides high‑quality administrative support across the full employee lifecycle, helping to deliver an excellent colleague experience from recruitment and onboarding through to development, wellbeing and leaving employment.
Payroll and People Systems Assistant – R117
We are looking for a motivated and committed Payroll and People Systems Assistant to join our Support Services Directorate. This shared service role supports both the Finance and People and Culture teams, ensuring payroll is processed accurately and on time, employee records are maintained correctly, and HR systems operate effectively.
National Energy Action
Current vacancies
Making Energy Fair for All
Over 40 years of practical support through crisis and change
At National Energy Action (NEA), you’ll join a passionate team dedicated to ending fuel poverty for millions across the UK. Our work spans policy, advocacy, advice, research, and fundraising – making a real impact during a critical time in the energy crisis.
While our head office is in Newcastle, we support flexible working options including part-time, hybrid, or remote roles through regional hubs in Wales, London, and the North West. We offer transparent pay, an 11.5% non-contributory pension, and generous annual leave, reflecting our commitment to supporting the people who drive our mission.
Our culture
At National Energy Action, our culture is built around our values: putting people first, making things happen, and leading the way.
We work collaboratively, support one another, and focus on what really matters — making a meaningful difference for the people and communities we serve.
We value openness, kindness, and clear communication, and we aim to create an environment where people feel trusted, respected, and able to do their best work.
Flexible working
We offer flexible working arrangements to support different needs, working styles, and life circumstances. Depending on the role, this may include hybrid working, home-based roles, office-based roles, part-time hours, or adjusted working patterns. We do have regular all staff workshops too.
Flexibility is considered on a case-by-case basis, taking into account the requirements of the role, the team, and the organisation.
If you have questions about flexibility, our People team can discuss options with you confidentially.
Development opportunities
Keep learning. Keep growing.
