Our impacts on clients’ lives: 2025 to 2026
Fuel poverty is not just about energy bills. It is about health, dignity, and the ability to live safely at home.
2025–26: a year where millions of households faced fuel poverty. Energy costs remained structurally high, household debt rose to record levels, and millions continued to go without essentials. For many, relief from the energy crisis has not been felt.
National Energy Action continued working across Great Britain and Northern Ireland to provide urgent support, raise awareness, and drive long-term systemic change.
How we make a difference
How many people do we help each year?
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We’ve helped over 31,000 people get the help they need in 2025 to 2026.
How much money have we helped clients secure?
£0m
We’ve helped clients secure over £8 million in financial gains.
How much Social Return on Investment (SROI) do we generate?
£0
In 2025-26, National Energy Action’s delivery generated £15.36 in wider social value for each £1 invested.
How much money have we secured in strategic investment?
£0b+
We’ve secured over £15 billion in support and strategic commitment across the UK and devolved nations to lift millions out of fuel poverty over the next decade.
How many learners have attended our training courses?
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Over 7,000 attendees have attended 367 of our training courses, raising standards and embedding good practice and cascading advice to an estimated 3.5 million more households.
How many times have we been featured in the media?
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National Energy Action has secured almost 3,000 media mentions nationwide: shaping awareness and driving debate.
Our work is built around three connected pillars: Support, Awareness and Change
SUPPORT: Driving real change for those most at risk
Improved physical health
0%
Improved mental health
0%
Fuel poverty reduced from 81% to
0%
AWARENESS: Making fuel poverty impossible to ignore
Organisations engaged through membership and networks
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Number of professionals we’ve trained
0
Stakeholders reached at our events
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CHANGE: Changing systems to end fuel poverty
Warm Homes Plan
From insight to action
Improving systems and protections
Our Impact Report 2025 to 2026
Our previous impact reports
