Energy Awareness 6281-01 (Level 3) (Northern Ireland)
IN-PERSON COURSE
Energy Awareness 6281-01 is designed for frontline workers who provide energy advice to households, either face‑to‑face, over the phone or online.
This well‑established course covers the key principles of domestic energy use, fuel poverty, and energy efficiency, equipping learners with the practical knowledge and skills needed to deliver clear, accurate, and impactful advice.
Drawing on over 35 years of expertise and trusted by more than 28,000 learners, it provides an industry‑standard qualification for those supporting vulnerable clients, with a strong focus on reducing energy costs, improving home comfort, and promoting safe and efficient energy use.
This course is designed for staff involved in providing householders with energy efficiency advice either face-to-face or by telephone.
The course aims to provide delegates with an understanding of energy advice and the knowledge required to deliver energy advice to householders.
- Explain fuel poverty and the associated health issues
- Identify a range of heating and hot water systems and appliances found in homes
- Outline the efficient and safe use of heating and hot water systems and appliances
- Identify the type and function of controls on heating and hot water systems
- Calculate electricity running costs
- Interpret energy labels
- Identify a range of gas and electricity meters and understand the importance of taking accurate readings
- Explain how to calculate electricity and gas costs
- Analyse domestic fuel cost data using reference materials
- Examine ways of paying for fuel and sources of fuel debt advice
- Identify the basic principles of how domestic renewable technologies work
- Identify two methods of measuring the energy efficiency of a dwelling
- Investigate heat loss in a range of dwellings and identify insulation measures that can be used to tackle it.
- Outline the grant aid and assistance available for domestic energy efficiency measures
- Explore the causes of condensation and identify possible solutions
The course will be delivered across three days (usually consecutive) followed by a one-day exam.
The exam will usually take place a week after the training to leave a little time for learners to revise.
Delivered face-to-face in a classroom setting the course will include a combination of PowerPoint presentations, activities and discussions to keep learners engaged.
All learners will receive a learners manual covering the relevant topics.
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As this is a level 3 qualification learners will also require basic literacy and numeracy skills.
The course and exam will include some written activities as well as calculating fuel bills; calculating running costs of electrical appliances and converting temperatures using simple formulas which will be provided.
Courses are available on an in‑house basis for organisations wishing to train groups of staff. One of our expert tutors will travel to your office or chosen venue to deliver the course.If you are looking to train more than 10 people, please contact us to discuss options.
Courses are available on an in‑house basis for organisations wishing to train groups of staff.
One of our expert tutors will travel to your office or chosen venue to deliver the course.
Please contact us to discuss options.
Exams are carried out by an NEA registered examiner under exam conditions.
All courses and processes are assessed in line with BSI ISO 9001 quality management standards.
To maintain their effectiveness, courses are reviewed and updated on a regular basis. If you identify any gaps, inaccuracies, or areas for improvement, we encourage you to share your feedback with us.
For further information and course fees, please contact us to discuss.
