NEA has supported the Regulator’s work to protect more low income and vulnerable customers from unexpected price rises.
The efficiency and cost effectiveness of gas distribution networks play a key role in tackling fuel poverty levels and we need to redouble our efforts to move as many households as possible who are reliant on home heating oil to cleaner, greener natural gas. This also provides low income households with a more flexible and affordable monthly or pay as you go option.
Additionally, while the estimated supply costs are in the region of 13% of the total bill, NEA is reliant on the Regulator to assess value for money and our main focus is, so this leads to more affordable outcomes for low income and vulnerable households.
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