The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations throughout Northern Ireland, both strategically and operationally, and we welcome the opportunity to respond to this Draft Corporate Plan 2021–2022.
We agree with the overall focus of the plan and given the very challenging external environment, we believe that you have captured the correct priorities of decarbonisation, COVID-19, EU exit and digitalisation.
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