NEA
About us

Around 4 million UK households are in fuel poverty, unable to afford to live in a warm, dry home. National Energy Action is the national charity working to end fuel poverty in England, Wales and Northern Ireland.
Find out more about the challenge we face, the difference we make, and the difference you can make.

Our Story about About us
What is
Fuel Poverty

We should all be able to stay warm at home. However rising energy costs, low incomes and energy-inefficient homes are restricting people’s options, leaving them in impossible situations like having to choose to heat their home, feed their children or pay their rent. It’s a national injustice which sees those with the least money living in homes that are the most difficult and expensive to heat.

Read More about Fuel Poverty

Parliamentary and Public Affairs Officer

NEA is looking for a Parliamentary and Public Affairs Officer. Reporting into Head of Policy and Public Affairs, you will help build political momentum so that ending fuel poverty is a great priority across the UK and national parliaments.
Parliamentary and Public Affairs Officer

Maximising the smart meter rollout for prepayment customers

This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.
Maximising the smart meter rollout for prepayment customers

Surviving the Wilderness

Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer debt, such as loans and credit cards, to household debts, such as arrears with utility providers, offering a comparison of known debt levels in energy, water and local government.
Surviving the Wilderness

Supported E-Learning
As one of the leading providers of domestic energy and fuel poverty training and education services for over 30 years, NEA is delighted to offer both face to face and online tuition across the United Kingdom to enhance the quality of energy advice services nationwide. We are now offering a suite of online training options including webinars, qualifications and supported e-learning.
Supported E-Learning

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News & Insights

All News
Helping the poorest survive the energy crisis this winter

Helping the poorest survive the energy crisis this winter

Posted on 24/09/21
A blog by Peter Smith, Director of Policy and Advocacy at National Energy Action
Nation / Region: England, Northern Ireland, UK, Wales,
Content Type: News
Tags: Blog
Warm Homes Week – what a time to hold a fuel poverty conference

Warm Homes Week – what a time to hold a fuel poverty conference

Posted on 23/09/21
Blog by Adam Scorer, Chief Executive
Nation / Region: England, Northern Ireland, UK, Wales,
Content Type: News
Tags: Blog, News, News Release
Fuel poverty charity comments on ‘devastating’ increase to energy price cap

Fuel poverty charity comments on ‘devastating’ increase to energy price cap

Posted on 06/08/21
Today the GB energy regulator, Ofgem, has announced the biggest ever increase to the energy price cap.
Nation / Region: England, Wales,
Content Type: News
Tags: Media, News, News Release, Policy, Vulnerability, Vulnerability in the Energy Market