Lived experience
National Energy Action works to help households by tackling fuel poverty. The energy crisis has pushed more people into desperate situations through increasingly high energy bills. This is coupled with millions living in homes with poor energy efficiency. The UK has some of the least efficient housing stock in Europe.
Frontline voices
In the UK there are millions of households in fuel poverty. This leaves people to make impossible choices – to go cold, go hungry, fall into debt, or even all three. These are real lives being ruined and part of our work is to highlight the devastating impact high energy bills and poor energy efficiency can have, especially amid the cost-of-living crisis. Here, people with lived experience of fuel poverty reveal what it is really like, frontline workers share their insight and we share polling of householders struggling to cope.
Our clients tells us their energy problems, and we try our best to resolve them. Read more about how we have supported clients so they can live happier and healthier lives.
Our colleagues bring a wealth of insight and experience. Find out about the areas we work in and how they help benefit low income energy consumers.
Through our research and polling, we’ve discovered unsafe coping measures that our clients are being forced to adopt to stay warm.