Standing charge proposals leave big unanswered questions 

A blog by Peter Smith. Ofgem has today confirmed it is likely to move ahead with plans to require energy companies across Great Britain to provide a ‘lower’ (yes, that’s right, not zero) standing charge tariff to domestic customers. Given the significant public concern about these charges, any progress on this controversial, and ever prominent,…

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How we’ve helped our clients

Our Advisers are dedicated to helping people who are unable to afford to live in a warm, safe and healthy home. Our expert team offer energy and benefits advice, can offer hardship funding and help householders improve the energy efficiency of their homes. We help clients manage fuel debt and stop them from living in…

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Case studies

National Energy Action (NEA) have been working with the European Climate Foundation (ECF) to develop a repository of case studies. These demonstrate fuel poor households having successfully worked towards decarbonised heat. They show the importance of decarbonisation for fuel poor, low-income and vulnerable households. Decarbonisation will require households to reduce their energy demand. Improved energy…

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