Fuel poverty is no longer just a winter issue. It is a year-round concern for many households, with rising temperatures during the summer months creating additional challenges and increasing energy costs. Using the work of National Energy Action’s Insights and Impacts team, the spotlight session aims to provide advisers with insight into the lived experiences of those affected by fuel poverty, helping them understand the unique pressures faced during the summer and signpost individuals to relevant support services.
This course is designed for frontline advisers and support workers and volunteers who assist households with energy-related issues.
- Explain why fuel poverty remains a significant issue during the summer months
- Challenge common myths and misconceptions about fuel poverty and household energy use
- Recognise the lived experiences of people affected by summer fuel poverty and the challenges they face
- Identify how we can keep cool during the summer months
- Identify practical support options, solutions for clients experiencing fuel poverty
- Misconceptions of fuel poverty in the summer months
- Lived experiences, impacts and the support provided
- Associated health risks with living in excessively hot homes
- Poor housing conditions in winter and summer months
- Signposting to support
- Top tips for keeping cool
Please note that the course content will focus mainly on England and Wales. If you are based in Northern Ireland or Scotland and interested in this course, please contact trainingadmin@nea.org.uk before booking so we can discuss your requirements.
One-hour spotlight session.
The course is delivered online via webinar.
Find out more
Webinars are delivered live by our expert tutors.
We typically use Zoom for our online sessions.
To join, learners will need a device with internet access and sound capability, along with a microphone and webcam to enable full participation.
As this is a spotlight session, speakers will not have the opportunity to answer questions throughout the session, but a contact email will be provided following the session should you have any questions.
Once booked, learners should receive a confirmation of booking email. Joining instructions will be sent the week before the course.
We offer a programme of open access webinars for individuals.
Yes, in-house/group webinars can be arranged upon request. Please contact us for further details.
As this is a short spotlight session, this course is currently only available via webinar.
Funded places are available to non-commercial/not for profit organisations based in England and Wales (such as local authorities, housing associations, advice agencies etc). Learners must also be frontline staff or volunteers who encounter and provide advice to those in or at risk of fuel poverty.
This applies to to online delivery only.
After the session, learners will receive a summary handout with useful links and information.
All courses and processes are assessed in line with BSI ISO 9001 quality management standards.
To maintain their effectiveness, courses are reviewed and updated on a regular basis. If you identify any gaps, inaccuracies, or areas for improvement, we encourage you to share your feedback with us.
If you have any questions, please contact us to discuss.
Fees and funded places
| Eligibility criteria for a funded place |
|---|
| FUNDED PLACES are available to non-commercial organisations based in England and Wales (such as local authorities, housing associations, advice agencies etc). Learners must also be frontline staff or volunteers who encounter and provide advice to those in or at risk of fuel poverty. Online delivery only. For those not eligible for a funded place, please select the relevant fee rate above for further details. |
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Open access webinar – per person | £55 plus VAT | £65 plus VAT |
| Group webinar – per course | Contact NEA for details | Contact NEA for details |
| In-person – per course | Contact NEA for details | Contact NEA for details |
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Open access webinar – per person | £65 plus VAT | £75 plus VAT |
| Group webinar – per course | Contact NEA for details | Contact NEA for details |
| In-person – per course | Contact NEA for details | Contact NEA for details |
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