Supporting the Warm Home Plan

A National Energy Action Training Offer

To help organisations play a leading role in delivering the Warm Homes Plan, NEA offers a suite of training programmes that build practical expertise in energy efficiency, renewables, and fuel poverty support.

NATIONAL ENERGY ACTION TRAINING AND QUALIFICATIONS ASSISTING WARM HOMES PLAN OBJECTIVES:

Builds knowledge and capability for frontline teams and partners to deliver on Warm Homes Plan priorities.
Supports knowledge expansion into Solar PV, Battery Storage, Domestic Renewables, and fuel poverty support.
Ideal for Housing Associations, Local Authorities, Private Rented Sector partners, and community organisations.

Energy Efficiency and Fuel Poverty

Energy Awareness 6821-01 (Level 3)
Foundation qualification for all energy advice staff; essential for fuel poverty and energy efficiency delivery.

Fuel Debt Advice in the Community 6281-16 (Level 2)
Equips advisers to support households facing fuel debt, budgeting issues, and supplier disputes.

Low Carbon and Renewable Technologies

Introduction to Domestic Renewable Low Carbon Technologies CQ11641/001 (Level 2)
Builds understanding of heat pumps, solar technologies, insulation measures, and broader low carbon systems — ‑key for WHP customer conversations.

Future Options: Level 4 Solar PV & Battery Modules
Potential development pathway to support the Warm Home Plan’s focus on solar and battery installations.

Short Course Webinar Programme

Flexible CPD modules covering:
- Energy efficiency fundamentals
- Fuel poverty topics
- Advice delivery practice
- Technology specific‑ topics

Ideal for Housing Associations and Local Authority teams needing rapid upskilling.

View all course outlines.

HOW THIS SUPPORTS THE WARM HOMES PLAN

Solar P.V, Battery Storage and Tariff module Focus: Training prepares staff for customer engagement and technical understanding.
PRS / MEES / Awaab’s Law: Builds knowledge needed to support landlords and tenants.
Housing Association and Local Authority Engagement: Programmes tailored to organisational needs; scalable delivery model.
Risk Mitigation: Ensures high quality‑, compliant advice to counter industry malpractice concerns.

Further information

Please contact:

Chris Ellis,

Head of Training and Development, National Energy Action

E-mail Chris Ellis