Level 3 Award in Energy Awareness
Designed for staff involved in providing householders with energy efficiency advice either face-to-face or by telephone.
For e-learning we recommend that learners have basic knowledge / experience of the subject. For those new to the subject we recommend the classroom based course.
As this is a level 3 qualification learners will also require basic literacy and numeracy skills. The course and exam will include some written activities as well as calculating fuel bills; calculating running costs of electrical appliances and converting temperatures using simple formulas which will be provided.
The course aims to provide delegates with an understanding of energy advice and the knowledge required to deliver energy advice to householders.
- the efficiency and appropriate use of heating and hot water appliances and systems and the functions of the controls
- domestic fuel cost data using the Sutherlands heat cost tables
- how to record gas and electricity consumption and work out costs
- payment options for gas and electricity
- insulation methods for improving the energy efficiency of a range of building types
- Government assistance to help householders improve the energy efficiency of their homes, including the Affordable Warmth Obligation of the Energy Company Obligation
- the causes of condensation dampness, how to avoid condensation and remedial actions to combat existing condensation
How will the e-learning course work?
Learners will have access to the course for six weeks and be able to study online at a time and location that is convenient to them. They will also receive a set support documents including mock exam papers, activities and handouts to keep for future reference along with a copy of the Energy Advice in the Home textbook.
E-learning is self led however tutor support is also available upon request. This is usually done via telephone or video call. Contact details for our tutors are included throughout the course to make it easy for leaners to contact us.
When ready, delegates will go on to sit the exam with an NEA registered examiner.
Suggested study time
We recommend a minimum of 20 hours to complete the course and prepare for the exam however each learner is different and e-learning offers the flexibility to study at your own pace.
How will the assessment work?
Assessment for this qualification usually takes place face to face however due to the Coronavirus all face to face delivery is currently on hold and we are offering online assessment in the interim.
Learners must attend an exam session observed by an NEA-registered examiner.
For online exams participants will require a quiet room and two separate electronic devices with internet access, sound and a video camera. Both devices must connect to Zoom (video conferencing platform). Device one will be used to connect to Zoom for the exam to be invigilated (this could be a computer, tablet or mobile phone) and device two will be used to access the online exam forms (this could be a computer or tablet). Full details on how to join the online exam will be provided.
The online assessment is split into the following three sections and candidates should set aside a full day for the exam:
- Exam Paper One (75 minutes)
- Home Heating
- Bills, Meters and Paying for Fuel
- Exam Paper Two (75 minutes)
- Cutting Down Heat Loss
- Condensation and Dampness
- Simulation (30 minutes)
- Setting central heating programmers
- Energy advisor role-play
Online Exam Dates (2021)
|21 Apr (FULL)||12 May||10 Jun||7 Jul||10 Aug||7 Sep|
|27 Apr (FULL)||19 May||23 Jun||22 Jul||25 Aug||23 Sep|
|29 Apr||20 May|
Exam times are generally 9:15am registration for a 9:30am start – 4:00pm (approx.)
Fees (per person)
|NEA Member Rate||Non Member Rate|
|Not for profit organisations||[Normally £398 + VAT] Special Offer: £361 + VAT||[Normally £438 + VAT] Special Offer: £395 + VAT|
|Commercial / profit making organisations||[Normally £518 + VAT] Special Offer: £431 + VAT||[Normally £558 + VAT] Special Offer: £465 + VAT|
The above fees cover e-learning, assessment and City & Guilds certificate. Exam re-sit fees will be charged in addition if required.
Group exam options are also available to organisations wishing to train a number of staff.
FURTHER DETAILS / ENQUIRIES
Lynsey Thompson, NEA
Telephone: 0191 261 5677