Publications and Resources

This newsletter is sponsored by the Public Health Agency through our Northern Exposure project. It will provide you with current programmes of work aimed at providing advice or support to householders as well as up to date fuel poverty policy…

While we understand that, at present, the key focus for the Department is to ensure that the Single Electricity Market (SEM) is maintained and fully operational after the implementation period. We also note that issues such as retail, consumer vulnerability…

This year’s UK Fuel Poverty Monitor (UKFPM) reviews the events that have resulted from the COVID-19 pandemic, and how they have impacted vulnerable energy consumers and the organisations that look to support them, cataloguing the response to this challenge from…

Improved insulation and heating standards are seen as the most rational and sustainable means of mitigating heating price increases and ensuring affordable warmth. While we must decarbonise our energy system, we must also ensure that the needs of those on…

The COVID-19 outbreak has already had a significant impact on household finances, especially those that already struggle with the costs of essential services. But there is a bigger gathering storm. Existing debt issues within the water and energy sectors are…

NEA appreciates that many energy suppliers and their staff will be working tirelessly to provide appropriate support and services for customers in vulnerable circumstances during the COVID-19 outbreak. NEA has also been capturing its own staff’s feedback on the early…

This newsletter is sponsored by the Public Health Agency through our Northern Exposure project. It will provide you with current programmes of work aimed at providing advice or support to householders as well as up to date fuel poverty policy…

NEA NI works closely with the Utility Regulator across many aspects of work, but especially in relation to consumers and policy development, also with the view to empowering consumers and communities. We have made some comments around the objectives in…

Based on the 2016 House Condition Survey (HCS), Northern Ireland has a rate of fuel poverty at 22%. It is also estimated that there are approximately 43,800 households in extreme fuel poverty which means they need to spend over 15%…

NEA Northern Ireland has made some comments around the objectives in the draft Forward Work Programme and believe that the projects identified in the document are the right ones and have no queries regarding same. We have made some suggestions,…

Each winter across the UK, on average, at least 11,400 people die due to a cold home. During the “Beast from the East” in the winter 2017/18, people were ten times more likely to die from living in a cold…

The challenge for most charities is to do remarkable things in testing circumstances. That is certainly true for NEA and the results can be seen in this report.