Support Guaranteed


Getting Energy Markets Right for Vulnerable Customers

NEA one-day conference, 25 January 2022, London
Supported by Utilita

The cost of energy is rising. The support that exists for people struggling with their day-to-day energy costs is welcome, but often neither good enough, nor available when needed. Households can be failed by the lotteries of postcode, platform, tenure, or circumstance. Those lotteries, and the gaps in provision that people fall through, need to be closed.

On 25 January 2022, supported by Utilita, NEA will bring together our supporters and stakeholders for a one-day event in London to discuss how to get retail markets right for vulnerable customers. Leading speakers on retail markets will be invited from across policy and practice to share their views and experiences. Attendees are expected to include representatives from national and local Government, housing associations, charities, advice agencies, manufacturers, installers, and others working to support vulnerable energy customers.

The conference will also be accompanied by an exhibition of products and services from NEA’s sponsors and business supporters. The event will be concluded with a drinks reception. 


As a long-time supporter of the charity, Utilita is delighted to be sponsoring the National Energy Action Conference to be held in London early in the new year. 

Sadly, the stark adage – heat or eat – has never been more relevant. 

The global energy crisis has left millions of the nation’s households more vulnerable than ever to a cold winter, so it’s timely that NEA is bringing key stakeholders together to explore how we can ensure that help reaches those most in need. 

We look forward to seeing you in January


Delegate Fees

NEA Members and Business Supporters Group Members


The conference is free to attend for our members, however we do ask that you pay a £15+VAT deposit which will be refunded after the event.

Why are we asking for a deposit?

Once you have booked and we confirm your place with the venue we are committed to paying for your place irrespective of whether you can attend on the day or not. If you aren’t able to attend the deposit will be used towards the day delegate rate we have paid to cover your place.

Refund of your deposit

Your deposit will be refunded after the event if:

  • You attend on the day
  • You cancel your place before 5pm on Friday 7 January 2022
  • You send someone in your place if you are unable to attend at short notice

Non-refund of your deposit

We will use your deposit towards the cost of your attendance if:

  • You do not attend on the day and do not send a colleague in your place
  • You do not cancel your place before 5pm on Friday 7 January 2022

Please note: should we need to move this event online due to COVID restrictions issue by Government, all fees received will be reimbursed.

Non-Members


Book before Friday 31 December 2021

£85 + VAT


From Saturday 1 January 2022

£125 + VAT


Terms & Conditions

Booking fees are refundable if you cancel your place by email to brian.hart@nea.org.uk before 5pm on 7 January 2022. You will be issued with a cancellation reference which must be quoted should you have a query about a refund.

No refund will be issued if you do not cancel in time or in the case of a no-show. You may transfer your place to another person at no extra cost if you are unable to attend on the day.

Please note: should we need to move this event online due to COVID restrictions issue by Government, all fees received will be reimbursed.

Membership

To check if your organisation is a member click here.

To check if your organisation is a Business Supporters Group member click here.

You can find out more about membership here.


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