A practical guide to help MPs, MLAs, local councillors, health professionals and advice workers answer queries on energy bills, heating, home insulation and energy efficiency.

NEA has four main recommendations for BEIS in their work to replace the RHI with a new mechanism after it ends in 2022.

Water is unquestionably essential to all aspects of life, and so it is vitally important that all households are supported to ensure they have access to safe, clean and affordable water – something which the United Nations recognise as a human right.

Fuel Poverty Charity, NEA has urged all the key stakeholders with responsibility for delivery of services to ensure that all our efforts are co-ordinated to support people to stay warm and well this winter.

NEA agrees with the proposals to extend the scheme, as is, for a further year. This process must be expedited. We broadly agree with many of the proposed changes to Industry Initiatives, but warn that increases to fuel voucher provision will result in reductions in valuable provision of energy advice, income maximisation and energy efficiency measures, which NEA believes is an undesirable outcome.

A joint report from NEA and Waterwise

The Belfast Warm and Well Project aims to help local people struggling to keep their home warm this winter, by offering advice and practical support to stay warm and well.

This Fuel Poverty Awareness Day we will be doing all we can to raise awareness of the problem, call for greater action, and highlight the existing help and support available.

Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer debt, such as loans and credit cards, to household debts, such as arrears with utility providers, offering a comparison of known debt levels in energy, water and local government.