Smart Meters
In-home display user guides
When your smart meter is installed you should be offered an in-home display, a small display to help monitor your energy use.
Your in-home display may look different depending on who your supplier is, but it will always give you the same basic information.
Smart Energy GB is the UK Government-backed campaign for a smarter Britain working to help you understand smart meters and their rollout across England, Scotland and Wales. You can find lots of useful information on their website.
If you are unsure about how best to use your in-home display you can talk to your supplier about additional help or you may find the user guide featured in the list below. Note – this list does not include all suppliers.
British Gas (IHD brand: GEO)
Using your smart energy monitor
Website | last accessed February 2021
PDF | last accessed February 2021
PDF | last accessed February 2021
Bulb (IHD brand: Chameleon) (updated 8 Feb 21)
How to use your in home display
Website | last accessed February 2021
SSE
Website | last accessed February 2021
Smart energy tracker – quick start guide
Website | last accessed February 2021
Smart energy monitor – quick start guide
PDF | last accessed February 2021
Npower
Getting the most from your smart meter display
Website | last accessed February 2021
Smart Energy Display user guide – pre 2017 with buttons
Website | last accessed February 2021
Smart Energy Display user guide – post 2017 with buttons
Website | last accessed February 2021
Smart Energy Display user guide – touch screen
Website | last accessed February 2021
EDF (IHD brands: Chameleon and GEO)
How to use your smart meter display
Website | last accessed February 2021
E.ON
Stay smart with your smart meter display
Website | last accessed February 2021
ScottishPower
How to use your new smart meter
Website | last accessed February 2021
Smart meter and in-home display
PDF | last accessed February 2021
Utilita
Website | last accessed February 2021
Bristol Energy
PDF | last accessed February 2021
Utility Warehouse
Website | last accessed June 2021
Website | last accessed June 2021
Shell Energy
Website | last accessed February 2021
Green Network Energy (IHD brand: GEO)
In Home Display: Quick start guide
PDF | last accessed February 2021