NEA

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NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues

31st May 2023

NEA response to Ofgem’s consultation on a framework for consumer standards and policy options to address priority customer service issues

NEA response to Ofgem’s call for evidence on levelising payment method cost differentials

NEA response to Ofgem’s call for evidence on levelising payment method cost differentials

19th May 2023

NEA response to Ofgem’s call for evidence on levelising payment method cost differentials

NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)

NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)

16th May 2023

NEA response to Ofgem’s call for input on the allowance for debt-related costs (price cap)

NEA response to Ofgem’s call for evidence on prepayment rules and protections

NEA response to Ofgem’s call for evidence on prepayment rules and protections

14th Mar 2023

NEA response to Ofgem’s Call for Evidence on Prepayment Rules and Protections

NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules

NEA response to Ofgem consultation on strengthening retail financial resilience and statutory consultation on strengthening Direct Debit rules

20th Jul 2022

NEA argues that the proposed rules on financial resilience should only be implemented if they do not lead to an increase in the level of the price cap.

Response to Ofgem consultation on medium term changes to the price cap methodology

Response to Ofgem consultation on medium term changes to the price cap methodology

18th Mar 2022

NEA argues that our clear preference is for the Enhanced Status Quo option.

NEA response to Ofgem’s forward work programme 2021/23 consultation

NEA response to Ofgem’s forward work programme 2021/23 consultation

28th Feb 2022

NEA sets out the points that Ofgem should focus on.

Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation

Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation

14th Jan 2022

NEA’s Response to the the Ofgem Statutory Consultation on short term changes to the price cap in April 2022.. NEA believes that the best option for fuel poor households is to “do nothing” and strongly disagrees with the proposals to…

Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation

Adapting the price cap methodology for resilience in volatile markets: NEA response to Ofgem consultation

14th Jan 2022

NEA’s Response to the Ofgem Consultation on adapting the price cap methodology in the long term. NEA believes that Ofgem should investigate the viability of a parallel price cap for vulnerable households that has a lower cost base than the…

Ofgem consultations on reviewing the Price  Cap in winter 2021/22 - NEA response

Ofgem consultations on reviewing the Price Cap in winter 2021/22 – NEA response

15th Dec 2021

NEA believes that any changes to the price cap should not reduce the protections that are in place for fuel poor and vulnerable households during a significant increase in prices. Further protections could be put in place to provide deeper…

NEA response to Ofgem’s Forward Work Plan 2021-23

NEA response to Ofgem’s Forward Work Plan 2021-23

16th Feb 2021

NEA’s Response to the Ofgem Consultation on their Forward Work Programme 2021/23 Gas Levy. NEA believes that Ofgem should provide clarity on the actions they will take in the next year of their consumer vulnerability strategy.

NEA response to Ofgem VCMA Governance Drafting Consultation

NEA response to Ofgem VCMA Governance Drafting Consultation

29th Jan 2021

NEA’s response to the Ofgem VCMA Governance Drafting Consultation. NEA is supportive of the vulnerability and carbon monoxide allowance for gas networks. We believe for the allowance to create best value, it should have sufficient focus on supporting vulnerable customers,…