Publications and Resources

Ofgem has opened a Call for Input on the subject, which will close on 13 May 2024. This briefing highlights National Energy Action’s emerging views on what Ofgem and government can do to tackle affordability and still-rising debt levels.

NEA NI response to the Northern Ireland Electricity Networks Ltd Transmission and Distribution 7th Price Control (RP7).

NEA NI response to the Consumer Council NI Draft 2024 – 2025 Forward Work Programme Consultation.

NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation.

NEA NI response to the Utility Regulator’s draft Corporate Strategy 2024-2029.

National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

National Energy Action has consistently advocated for payment premiums to be eliminated in the energy market. Historically, our focus has been on the premium faced by prepayment users, which before the pandemic, was the larger differential.

NEA is pleased that the government and Ofgem are consulting on the establishment of consumer protection requirements for heat network consumers. We recognise the importance and potential for growth of heat networks in providing local, low carbon heat sources for…

NEA is concerned about the record levels of debt and arrears in the market, recently reaching £2.6bn. This figure demonstrates that an increasing number of households are struggling to afford their ongoing costs of energy and are falling behind. With…

The transition to net zero in Wales will be crucial to ensuring homes are warm and safe, mitigating climate change, and to achieving Welsh fuel poverty targets.

The transition to zero carbon homes in Wales will be central to ensuring people are warm, healthy and safe. It will also help in Wales’s efforts to mitigate climate change and in achieving Welsh fuel poverty targets. This executive summary…

NEA NI response to the Utility Regulator’s Best Practice Framework Proposals: Code of Practice for Consumers in Vulnerable Circumstance.