Overall, NEA is pleased that Ofgem is seeking to extend protections for domestic customers who may have prepayment meters installed under warrant (Electricity and Gas Supply Standard Licence Condition 28B). We fully support this approach and it will be necessary until at least mid-2025 when the smart meter rollout should finally largely complete.

Responding to the devastating threat of climate change, Parliament has now declared a climate emergency and the UK Government has legislated to reach net-zero greenhouse gas emissions by 2050. This target can only be achieved with a major reduction in energy demand.

This guide is designed to be a practical and easy-to-use document that will help you identify the best solutions for householders in fuel poverty who are worried about keeping their homes warm and safe and paying their energy bills.

NEA has four main recommendations for BEIS in their work to replace the RHI with a new mechanism after it ends in 2022.

NEA agrees with the proposals to extend the scheme, as is, for a further year. This process must be expedited. We broadly agree with many of the proposed changes to Industry Initiatives, but warn that increases to fuel voucher provision will result in reductions in valuable provision of energy advice, income maximisation and energy efficiency measures, which NEA believes is an undesirable outcome.

A joint report from NEA and Waterwise

Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer debt, such as loans and credit cards, to household debts, such as arrears with utility providers, offering a comparison of known debt levels in energy, water and local government.

NEA’s Response to the BEIS Consultation on a Green Gas Levy. NEA disagrees with the introduction of a new levy on gas bills to pay for green gas projects, and believes that this should be paid for out of general taxation. If the proposals were to be taken ahead for a new levy, NEA believes that this should be constructed in distributionally fair way instead of the proposed flat rate for all users.

NEA recognises that many low-income households experience affordability issues with their essential household bills, rarely struggling with one bill in isolation, and as a result is delivering a programme of work which seeks to support ‘People Living in Water Poverty and Fuel Poverty’.