NEA

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Supporting vulnerable energy customers this winter

Supporting vulnerable energy customers this winter

26th Jan 2022

This policy briefing highlights the positive steps that can be taken now by the UK Government and energy regulator Ofgem to respond to the current energy crisis and support vulnerable energy customers this winter. It is hoped that this will…

UK Fuel Poverty Monitor 2020-21

UK Fuel Poverty Monitor 2020-21

30th Nov 2021

This year’s UKFPM identifies the opportunities associated with decarbonising heat for fuel poor households; the barriers they face in doing so; the likely risks of the decarbonisation agenda for them; and which policy developments and interventions are required to ensure…

NEA response to Heat Networks: Building a Market Framework

NEA response to Heat Networks: Building a Market Framework

01st Jun 2020

District heating can contribute to fuel poverty reduction targets through its ability to provide stable and predictable prices for energy over an extended period of time; reduced worry for households about breakdowns or repairs; the creation of local employment opportunities…

NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters

NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters

01st Mar 2020

It is imperative that prepayment meter (PPM) customers continue to receive protection. The CMA stated in its initial ruling of the energy market investigation that PPM customers have higher actual and perceived barriers to switching that arise from both lack…