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NEA response to the Joint BEIS and Ofgem Consultation “Flexible and Responsive Energy Retail Markets”
Post on 22nd Sep 2019
NEA believes dramatically improving domestic energy efficiency levels remains the most enduring solution to addressing energy affordability, however, we also know other key actions are required in retail energy markets to safeguard vulnerable domestic customers, particularly those living on the lowest incomes.
NEA response to BEIS Consultation: ECO – Improving Customer Protections
Post on 05th Aug 2019
Given the stated aim to target low income, fuel poor and vulnerable households; NEA believes it is paramount that beneficiaries of the scheme receive adequate consumer protections.