NEA Northern Ireland

Qualification and Supported E-Learning

Level 3 Award in Energy

Awareness 6281-01

Course audience

This course is designed for staff involved in providing householders with energy efficiency advice either face-to-face or by telephone.


The course will be delivered across three days (usually consecutive) followed by a one-day exam. The exam will usually take place a week after the training to leave a little time for learners to revise.

Course aim

The course aims to provide delegates with an understanding of energy advice and the knowledge required to deliver energy advice to householders.

Course objectives

  • the efficiency and appropriate use of heating and hot water appliances and systems and the functions of the controls
  • domestic fuel cost data using the Sutherlands heat cost tables
  • how to record gas and electricity consumption and work out costs
  • payment options for gas and electricity
  • insulation methods for improving the energy efficiency of a range of building types
  • grants & schemes to help householders improve the energy efficiency of their homes
  • the causes of condensation dampness, how to avoid condensation and remedial actions to combat existing condensation

Delivery method

This course can be delivered face-to-face in a classroom or online via E-Learning. Please select the relevant button below for further details on the course format.

For further details, fees and booking please contact

Nichola MacDougall, Training Officer
NEA NI Tel: 028 9023 9909