picture of woman with cold hands to her mouth


The physical impacts of a cold, damp home are significant and righty highlighted, but the mental effects of fuel poverty should not be overlooked.

This course is designed for frontline staff who work with vulnerable and low-income groups who are at risk from living in cold and damp homes. It covers the impacts that living in fuel poverty can have on individuals’ mental health.

Course audience

This course is designed for frontline staff coming into contact with vulnerable and low-income groups who are at risk from living in cold and damp homes.


  • Explain fuel poverty definitions
  • Explainthe fuel poverty risk factors
  • Explain the impacts of the cold on mental health
  • Explain how to tackle fuel poverty
  • Explain sources of advice and assistance for achieving a warmer home


This course is based the standard ‘Fuel Poverty and Health’ course and much of the content is the same but with a specific focus on Mental Health (if you have recently attended the standard Fuel Poverty and Health webinar or E-Learning this will mainly be a repeat).

  • Definitions of fuel poverty used in England and Wales
  • Risk factors associated with fuel poverty
  • Impact of living in a cold home on mental health
  • Recommended indoor temperatures
  • Issues people with mental ill health might have interacting with the energy market and managing their energy
  • Signposting to help and assistance including:
    • Warm Home Discount Scheme
    • Winter Fuel Payment and Cold Weather Payment
    • Energy Company Obligation (ECO)
    • Nest fuel poverty scheme in Wales
    • Local Authority Delivery in England
    • Ofgem’s Fuel Poor Network Extension Scheme
    • Priority Services Register – fuel suppliers and Distribution Network Operators (DNO)

Please note that the course content will focus mainly on England and Wales. If you are based in Northern Ireland or Scotland and interested in this course, please contact lynsey.thompson@nea.org.uk before booking so we can discuss the main differences.


2.5 hour

Delivery method

The course can be delivered online via webinar or face-to-face in a classroom. Please select the relevant button below for further details on the course format, fees, dates etc.

Further information

Lynsey Thompson, Training Co-ordinator, NEA
Tel: 0191 261 5677

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