Supported E-Learning


Introduction to Domestic Smart Meters

Smart meters enable households to keep a closer eye on their energy usage and access to more innovative tariffs. As more households are offered smart meters by their energy suppliers, more frontline advice staff will need the knowledge to explain the features and benefits of smart meters.

This course looks at the installation process and where information about smart meters and the rollout can be found.

Course aim

The course aims to explain how smart meters work and their potential benefits for households. It looks at the installation process and where you can find more information about smart meters and the roll-out.

Course objectives

Explain:

  • how smart meters work
  • the in-home display (IHD)
  • the installation process
  • where to get more information about smart meters and the roll-out
Course content
  • Smart meter technology – smart meters and in-home display
  • Installation process and code of practice
  • Where to get more information about smart meters and the roll-out
How will the e-learning work?

E-learning is self led so learners will have access to the course for four weeks and be able to study online at a time and location that is convenient to them.

Tutor support

Tutor support will be available upon request, this is usually done via telephone / video call.

Suggested study time

This course will take approximately 2 hours to complete however each learner is different and e-learning offers the flexibility to study at your own pace.

Fees (per person)
NEA MembersNon Members
Not for profit organisations£65 + VAT£75 + VAT
Commercial organisations£80 + VAT£90 + VAT

PLEASE NOTE that the NEA members discount only applies to ‘enhanced’ membership as outlined in the membership documentation.

ORGANISATIONAL LICENSES are also available if you have a large number of staff to train. This option will allow you to add slides that are specific to your organisation. For further details and costs for this option please contact lynsey.thompson@nea.org.uk

Further details contact

Tracy Norris, NEA
Telephone: 0191 251 5677

BOOKING FORM

E-LEARNING BOOKING FORM - Introduction to Domestic Smart Meters


  • To book a place on the Introduction to Domestic Smart Meters e-learning please complete the following fields.

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  • PROPOSED START DATE

  • PLEASE NOTE - this course is self-led so there are no set dates to attend (this is just an indication of when you would like your learning to begin. It can take up to 5 working days for login details to be sent).
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  • CONFIRMATION

  • If you have read and agreed to the above information please select the submit button below to complete your booking.

    PLEASE NOTE BEFORE SUBMITTING: If you return to the top of the course outline once you select submit, your booking is NOT complete and has not submitted properly. Please check that all relevant fields are complete (all fields marked with a * are mandatory) then submit again.

    Once submitted you should receive a confirmation e-mail.