Free E-Learning for Smart Energy GB Grantees

Overview of Domestic Smart Meters and the Roll-out

Smart meters enable households to keep a closer eye on their energy usage and access to more innovative tariffs. As more households are offered smart meters by their energy suppliers, more frontline advice staff will need the knowledge to explain the features and benefits of smart meters.

This course looks at the installation process and where information about smart meters and the rollout can be found.

Course aim

The course aims to explain how smart meters work and their potential benefits for households. It looks at the installation process and where you can find more information about smart meters and the roll-out.

Course objectives

Explain:

  • how smart meters work
  • the in-home display (IHD)
  • the installation process
  • where to get more information about smart meters and the roll-out
Course content
  • the policy and regulatory background to the smart meter rollout
  • what a smart meter is and how it differs from a traditional meter
  • the benefits of smart meters and the in-home display (IHD)
  • how the smart meter system works
  • the in-home display (IHD) and the accessible in-home display (AIHD)
  • the installation process
  • consumer protection
  • common myths about smart meters
  • how to access more information, resources and frequently asked questions about smart meters and the rollout
How will the E-Learning work?

E-Learning is self led giving learners the flexibility to study as and when they wish.

Once registered, learners will have access to the course for four weeks and be able to study online at a time and location that is convenient to them.

The course includes a variety of written text, videos, interactive activities etc to keep learners engaged. A short quiz is also included at the very end of the course to test the learners knowledge.

A handout booklet covering the relevant topics will also be available to download and keep.

CLICK HERE TO PREVIEW AN EXAMPLE OF THE COURSE
Tutor support

Tutor support will be available upon request, this is usually done via telephone / video call.

Suggested study time

This course will take approximately 2.5 hours to complete however each learner is different and E-Learning offers the flexibility to study at your own pace. Learners will have access to the course for four weeks from their selected start date.

All learning must be completed by the end of May 2024.

Fees

Places are available free of charge to Smart Energy GB grantees (up to 5 places per grantee organisation).

If you are not a Smart Energy GB grantee, please contact Lynsey Thompson for a separate booking link.

Further details contact

lynsey.thompson@nea.org.uk

BOOKING FORM

E-LEARNING BOOKING FORM – Overview of Domestic Smart Meters (SEGB grantees)


  • The Overview of Domestic Smart Meters E-Learning is available free of charge to Smart Energy GB grantees (up to 5 places per grantee organisation). This booking form is for grantees only. If you are not a grantee, please contact NEA for a separate booking link.

    To book your free place, please complete the following fields.

    PLEASE NOTE: Once you complete the booking form and select submit you should see a confirmation note on screen. If you return back to the top of the booking form your booking is not complete. Please check that all relevant fields are complete (all fields marked with a * are mandatory) then submit again.

  • PROPOSED START DATE

  • PLEASE NOTE – this course is self-led so there are no set dates to attend, this is just an indication of when you would like your learning to begin. It can take up to 5 working days for login details to be set up and sent. All learning must be completed by the end of May 2024.
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  • BOOKING CONTACT

  • LEARNER DETAILS

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  • TERMS & CONDITIONS

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  • From time-to-time NEA may also send details of further projects / training events including free courses. Would you like to be included in these mailings?

  • CONFIRMATION

  • If you have read and agreed to the above information please select the submit button below to complete your booking.

    PLEASE NOTE BEFORE SUBMITTING: If you return to the top of the course outline once you select submit, your booking is NOT complete and has not submitted properly. Please check that all relevant fields are complete (all fields marked with a * are mandatory) then submit again.

    Once submitted you should receive a confirmation e-mail.

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