Maximising the smart meter rollout for prepayment customers
Post on 29th Jun 2021
This research study has been completed with the support of Smart Energy GB to evaluate the potential benefits of smart prepayment, investigate remaining barriers that are preventing further uptake and consider a range of potential interventions to maximise the rollout of smart prepayment in the remaining years of the rollout.
Surviving the Wilderness
Post on 04th Nov 2020
Following on from the June 2020 NEA policy paper “The Gathering Storm: Utility Debt and Covid-19”, this paper provides an evidence synthesis of personal debt, both prior and post the Covid-19 outbreak, with a focus on the shift from consumer debt, such as loans and credit cards, to household debts, such as arrears with utility providers, offering a comparison of known debt levels in energy, water and local government.
UK Fuel Poverty Monitor 2019-2020
Post on 25th Mar 2020
This year’s UK Fuel Poverty Monitor (UKFPM) reviews the events that have resulted from the COVID-19 pandemic, and how they have impacted vulnerable energy consumers and the organisations that look to support them, cataloguing the response to this challenge from these organisations. It concludes with an investigation of the policies, strategies and other key actions that are urgently needed to address the impact of the pandemic this winter and beyond.