Local Energy Advice Services

We know that energy bills can be a worry, and it can be hard to know where to start. There is often more help available than you might realise and lots of agencies nationwide who can help steer you in the right direction. Support typically ranges from energy efficiency advice and guidance on heating and insulation options, energy debt support, complaints and advocacy, negotiating affordable repayments for energy debt, accessing hardship support and much more.

If you are struggling it is really important you talk to your energy supplier as early as possible, there are lots of ways they can help you manage your energy costs.

There are also lots of independent, free advice services across the UK who can offer you help and guidance.

This page will help you find an energy or benefits advice service close to you who you can call to help you keep warmer, healthier, and safer in your home.

If you are struggling with unsecured debts (credit cards, loans etc.) then it is vital you talk to a FCA Regulated money advice provider. Please take a look at the moneyhelper debt advice locator.

Your local authorities are:

Provider

My Scottish Provider

Service

Service title

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Telephone

1233 654

Address

Edinburgh Castle,
Castlehill,
Edinburgh,
EH1 2NG

Opening hours

Monday9am - 5pm

Tuesday9am - 5pm

Wednesday9am - 5pm

Thursday9am - 5pm

Friday9am - 5pm

SaturdayClosed

SundayClosed

Provider

My first provider

Service

Service

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Telephone

01234 567

Address

Kayo Digital,
Sittingbourne,
ME9 8HL

Opening hours

Monday9am - 5:30pm

Tuesday9am - 5:30pm

Wednesday9am - 5:30pm

Thursday9am - 5:30pm

Friday9am - 5:30pm

SaturdayClosed

SundayClosed

National Services

Provider

A National Service

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Telephone

0123 456