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NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation
NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation
Post on 31st Jan 2024
NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation.
Nation / Region: Northern Ireland
Content Type: Publications
Consumer Protection, Consultation, Policy
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Charity comments on BEIS Committee report on energy pricing and the future of the energy market
Charity comments on BEIS Committee report on energy pricing and the future of the energy market
Post on 25th Jul 2022
Energy prices continue to spiral, and vulnerable households in the energy market are being hardest hit. It is vital that the plans from the UK Government and Ofgem are scrutinised by Parliament, and they act on this credible set of recommendations to hel
Nation / Region: Wales , UK
Content Type: News
Energy Efficiency, Consumer Protection, Cold Homes, Energy Costs, Energy Markets, News, News Release, Energy, Energy crisis, Energy Bills
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Cost of living in the UK soaring up to its highest level in a decade
Cost of living in the UK soaring up to its highest level in a decade
Post on 17th Nov 2021
Today the Office for National Statistics released their forecast of consumer price inflation. Inflation rose steeply in October to its highest rate in nearly a decade. The ONS also highlighted the key driver is increased household energy bills.
Nation / Region: Northern Ireland , Wales , UK , Scotland
Content Type: News
Consumer Protection, Energy Costs
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500,000 at risk of fuel poverty after tomorrow’s price rises
500,000 at risk of fuel poverty after tomorrow’s price rises
Post on 30th Sep 2021
Charity says new Household Support Fund welcome but not enough to prevent needless deaths this winter
Nation / Region: Wales , Scotland
Content Type: News
Consumer Protection, Excess winter death
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Pioneering new safeguarding scheme hits 1000 referral milestone
Pioneering new safeguarding scheme hits 1000 referral milestone
Post on 22nd Jul 2021
1000 households have been referred to a pioneering new customer safeguarding scheme launched by fuel poverty charity, National Energy Action (NEA), the Cadent Foundation and gas distribution network, Cadent.
Content Type: News
Fuel Poverty, Consumer Protection, Carbon Monoxide, Advice
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NEA NI response to the Consumer Council’s Draft Corporate Plan 2021-24
NEA NI response to the Consumer Council’s Draft Corporate Plan 2021-24
Post on 26th Feb 2021
The Consumer Council for Northern Ireland (CCNI) plays a fundamental role in providing vital information, advice and advocacy for all consumers in Northern Ireland, with a focus on vulnerable consumers. This work has great importance for NEA and many organisations throughout Northern Ireland, both strategically and operationally, and we welcome the opportunity to respond to this Draft Corporate Plan 2021–2022.
Nation / Region: Northern Ireland
Content Type: Publications
Consumer Protection, Consultation, Policy
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Energy suppliers to strengthen support for struggling energy customers
Energy suppliers to strengthen support for struggling energy customers
Post on 19th Oct 2020
NEA has today welcomed Ofgem’s decision to ensure all energy suppliers across Great Britain provide more support for customers struggling in debt, identify pre-payment customers who run out of credit and offer appropriate forms of advice and support.
Content Type: News
Fuel Poverty, Consumer Protection, Ofgem, Fuel Debt, Energy Markets, News Release
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Home Energy Consultation Report 2
Home Energy Consultation Report 2
Post on 25th Mar 2020
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Nation / Region: South East
Content Type: Impact
Consumer Protection, Energy Tariffs, Energy Costs
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NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters
NEA response to Ofgem Policy consultation for protecting energy consumers with prepayment meters
Post on 01st Mar 2020
It is imperative that prepayment meter (PPM) customers continue to receive protection. The CMA stated in its initial ruling of the energy market investigation that PPM customers have higher actual and perceived barriers to switching that arise from both lack of internet connectivity and the need to physically change meter to switch to a wider range of tariffs.
Nation / Region: Wales
Content Type: Research and Policy
Consumer Protection, Energy Tariffs, Ofgem, Fuel Debt, Consultation, Debt, Energy Markets, Pre-payment meters
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