Ofgem has opened a Call for Input on the subject, which will close on 13 May 2024. This briefing highlights National Energy Action’s emerging views on what Ofgem and government can do to tackle affordability and still-rising debt levels.

NEA NI response to the Northern Ireland Electricity Networks Ltd Transmission and Distribution 7th Price Control (RP7).

NEA NI response to the Consumer Council NI Draft 2024 – 2025 Forward Work Programme Consultation.

NEA NI response to the Utility Regulator’s Consumer Protection Programme 2024-29 Consultation.

NEA NI response to the Utility Regulator’s draft Corporate Strategy 2024-2029.

NEA is concerned about the record levels of debt and arrears in the market, recently reaching £2.6bn. This figure demonstrates that an increasing number of households are struggling to afford their ongoing costs of energy and are falling behind. With the majority of the £2.6bn figure coming from arrears, there is a clear need for energy suppliers to ensure that affordable repayment arrangements are being created.

The transition to net zero in Wales will be crucial to ensuring homes are warm and safe, mitigating climate change, and to achieving Welsh fuel poverty targets.

The transition to zero carbon homes in Wales will be central to ensuring people are warm, healthy and safe. It will also help in Wales’s efforts to mitigate climate change and in achieving Welsh fuel poverty targets. This executive summary sets out NEA’s key priorities regarding Wales’s domestic heat strategy across three areas.

NEA NI response to the Utility Regulator’s Best Practice Framework Proposals: Code of Practice for Consumers in Vulnerable Circumstance.